Smart-X Professional Services arm have implemented dozens of SBC & VDI projects at large enterprise customers. As a Citrix Gold Solution Advisor, Smart-X Professional Services is equipped with all the relevant experience, knowledge and certifications to deliver large and complex Desktop Virtualization projects.
Smart-X Professional Services provides solutions to over 50 customers, especially large and mid-size organizations that benefit from our expertise both on-premises and remotely. Our customer base is diverse and includes companies from government, telecom, healthcare, financial services, pharmaceuticals and other sectors.
Smart-X Professional Services provides the following services:
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- Consulting Services
o Proof of Concept
o Troubleshooting complex issues
o Assessments and audits
o Optimization and fine tuning existing environments
o Desktop Virtualization projects
o Migrations, M&A and restructuring
o Upgrading and scaling existing environments
o Security hardening
- Support Services
o 24/7 Support
o E-mail and remote assistance support
o On-site support based on SLA
[/list]Drawing on their vast experience from multiple successful projects, our team of experts likes to share their real world experience with the SBC/VDI community. You can find case analyses and solutions for challenging technical issues, code snippets and best practices on our Knowledge Base section.