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Citrix Monitoring 3rd Party Tools Review by Jo Harder

Last week Jo Harder, a senior virtualization architect, released a blog post and a white paper on Citrix Monitoring 3rd party tools that complement the existing EdgeSight/Director offering. I think Jo did a thorough work covering the major players in the market and I want to thank her for allowing us to publish parts of the white paper in this blog post.
ControlUp was one of the tools Jo reviewed, along with eG Innovations, Lakeside Systrack and Splunk. The white paper includes a comparison table and overall highlights for each product. For your convenience, I am attaching here the overall highlight on ControlUp and the full comparison table:

ControlUp overall highlight

Smart-X ControlUp is a newer product that is easy to use and visually appealing. It includes several unique features, and a few basic features are on the roadmap but not yet part of the product. ControlUp is largely suitable as is, and it will likely become a formidable player in the monitoring marketplace in short order.

Comparison/Analysis of Citrix vs. Third-Party Monitoring Tools

Vendor / FunctionalityeG InnovationsLakeside SystrackSmart-X ControlUpSplunkCitrix Director 2.1 / EdgeSightCitrix Director 7.x
Vendor / FunctionalityeG InnovationsLakeside SystrackSmart-X ControlUpSplunkCitrix Director 2.1 / EdgeSightCitrix Director 7.x
Key Monitoring Tools by Platform
XenApp 6.xDir for 6.5 onlyNo
XenDesktop 5.xLimited scalability for ESNo
XenApp / XenDesktop 7.xNo
Basic Functionality
Server Health Monitoring
ICA/HDX Channel Monitoring
Login Performance (inc. Profile)
Delegated Admins
Additional Modules / Components
HypervisorQ3 2014No
OthersAvailableEndpoints, desktopsEndpoints, ServersAny machine datan/aNetScaler
AgentAgent or agentlessDependsBuilt-in
Server/VDI-side changesNoneNoneNoneNoneWinRMWMI proxy
Console Server Resources2 CPUs, 4GB Ram2 CPUs, 4GB Ram8% avc CPU/800MB RAMDependsDependsDepends
Admin TrainingYes, providedMinimalNot requiredYesYesYes
Database TypeSQL Server or OracleSQL Server Express or fullIn-RAM/cloudNoneSQL ServerSQL Server
Retention Period (default)13 months3 yearsUnlimitedForever30 days90 days
Data ArchiveAvailableVia SQLn/aBuilt-inVia SQLVia SQL
Data SecuritySSL, AD integrationFull/end-to-endLogin/encryptionEncryption, certificatesNoneSSL optional
Application Monitoring
App LatencyNoNoNo
App ResourcesNoNo
Launch Frequency
Launch TimeQ2/15Now/HDX Insight
User Sessions
Drilldown into Metrics
Involuntary DisconnectionsNoNo
Recover Version
Printer ErrorsNoNo
Latencyw/HDX Insight
Identify Network FailureNoNo
Users, Servers or EndpointsServers or usersPer desktop, server, RDS# CCUs and adminsDaily volumePlatinum (full features)Platinum (full features)
Separate License ServerNoNoNoNo
Free VersionNoFastTrack (Citrix Project Accelerator)<50 user sessionsYesPlatinumPlatinum
Trial Period30 days60 days30 days60 daysn/an/a
Upgrading to XA/XD 7.x
Same ConsoleNoNo
Same Databasen/aNoNo
Changes to ConfigReconfiguration requiredMinimalNoYesMigration requiredMigration required

Yoni Avital

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