ControlUp is the only tool I found with an easy overview of the health status of my Citrix servers in real time, and with the ability to quickly drill down to see details to find our root causes.
The ControlUp client uses very little resources and installs quickly. This the best product I have used for monitoring Citrix Servers. I highly recommend it!
Probably the most cost effective monitoring tool I have ever purchased in my 30 years within the IT industry. Does what it says and for an incredible price. ControlUp is a no brainer.
Troubleshooting Citrix Performance Issues
With ControlUp, Citrix XenApp or Citrix XenDesktop administrators can quickly spot performance issues across multiple layers – from the hypervisors and datastores to NetScaler appliances, delivery brokers, VMs and VDAs all the way to specific user sessions and processes.
Citrix XenApp & XenDesktop End User Experience Monitoring
With Citrix XenApp and Citrix XenDesktop – extended logon times, long applications launch times, high protocol latency or bandwidth limitation can all have a dramatically negative effect on Citrix end user experience and must be resolved quickly to avoid frustration and lost productivity.
Citrix Application Troubleshooting
ControlUp presents aggregated, logical views of complex Citrix XenApp & XenDesktop environments, and gives you powerful troubleshooting tools for precise and rapid interventions when action is needed. For example, administrators can compare the Windows configurations of a working and non-working server to quickly isolate the element causing an application to fail. This includes the Windows registry, file system, services, and installed programs and updates.
Managing Multiple Citrix XenApp & XenDesktop Farms and Versions
AppCenter, EdgeSight, and Director were not designed to support multiple Citrix XenApp or Citrix XenDesktop versions – a major management challenge for Citrix administrators dealing with the complex realities of an enterprise IT environment.
Supporting End Users on Citrix XenApp & XenDesktop
In addition to basic Citrix user actions such as ‘Logoff’ and ‘Send Message’, ControlUp includes a rich array of contextual management actions that enable efficient Citrix application troubleshooting of user-related issues. For example, the ‘Kill Policy’ user action temporarily removes Group Policy restrictions that lockdown an end user’s desktop, providing a quick way to change settings and run commands inside a restricted user session.
Historical Reporting and Analytics
When an end user reports a performance issue from “last Tuesday”, a Citrix administrator must determine which server was used at the time in order to start the application troubleshooting process. Citrix administrators also need access to historical user session data to perform usage trend analysis, analyze license consumption, and report on Citrix XenApp & Citrix XenDesktop logons and application usage for security purposes.