Understand the true end-user experience
Why is everyone talking about the importance of a positive end-user experience? And why should it be a significant task you perform as a SysAdmin?
All of the experts say that end-user experience monitoring and management is vital to the success of your VDI deployment and operation.
You therefore need a barometer to ensure that end-user facing systems are responsive and high-performing. As the SysAdmin it is imperative you provide deep insight into your end-user experience to pinpoint anomalies and isolate issues before they occur and your users are affected.
Users today expect instant access and consistent experiences from applications to stay productive.
Since virtualization essentially disrupts the traditional relationships among hardware, operating system, and desktop applications, you must validate that performance has not degraded due to the move from physical to virtual. Quite often end-user issues are related to other performance issues and therefore it’s crucial that you see all of the metrics relating to your VDI environment in one integrated view to find root cause.