Register for the ControlUp Webinar with Citrix User Group Community
Posted By Dane Christensen
September 19, 2019
We’re excited about an upcoming Citrix User Group Community (CUCG) webinar on 9/25/19 featuring ControlUp’s Trentent Tye. During the webinar, Trentent and Citrix CTA Chris Schrameyer will discuss how ControlUp’s new automation engine can solve Citrix issues before they become major incidents—and in some cases before they even happen. Trentent will focus his remarks and […]
Our VMworld 2019 Video Diary
Posted By Leeza Malachevsky
September 10, 2019
In August 2019, over 20,000 of the world’s brightest IT professionals gathered to preview and celebrate VMware’s new and emerging technology at VMworld. For us, VMworld is a chance to catch up with existing customers, meet new customers, and showcase the technology we’ve created to optimize VMware-specific environments. This year, the ControlUp crew gathered at […]
ControlUp Automation – Optimizing 6 Million Sessions
Posted By Trentent Tye
August 27, 2019
ControlUp captures metadata of community members. This leads to innovation like allowing customers to compare their logon times vs the wider community. I reached out to the ControlUp Research team and asked a question that I had been thinking about.  What percentage of users are idle or in a disconnected state over the course of […]
See Us at VMworld 2019
Posted By Dane Christensen
August 22, 2019
If you are attending VMworld 2019, visit us at Booth 1651 to see how ControlUp can give you virtualization superpowers. We’ll be showing our most recent solutions and some old favorites: We’ll demonstrate ControlUp Real-time Automated Actions, which allows IT admins to proactively solve recurring problems in their infrastructure. We published over a dozen brand-new […]
Introducing ControlUp for Virtual Servers
Posted By Dane Christensen
August 20, 2019
In early 2019, we conducted many customer interviews to learn about the challenges they face when managing their virtualized data center. Using those insights, we began work on a solution to make it easier for data center administrators to control and manage their virtualized data centers.  Today, we are happy to announce the general availability […]
ControlUp Automation: Session Resource Optimization
Posted By Trentent Tye
August 09, 2019
Session optimization is a common challenge, whether you’re managing a Citrix, VMware Horizon, RDS, or WVD environment (or an environment composed of all three). We’ve been working on a approach to attacking the problem, creating scripts and adding triggers to make the result more comprehensive and powerful. And we’ve done it! These new trigger/script action […]
ControlUp Automation – Faster Than a Human – Automatic Remediation
Posted By Trentent Tye
July 30, 2019
In my previous blog, I showed how to use ControlUp automation to help augment our troubleshooting ability by providing additional information.  When it detected the database had failed, ControlUp Automation automatically started several tasks; a CDF trace, packet capture, and database and connectivity tests. Once you have collected enough traces for Citrix to analyze you […]
The NetScaler ADC Reports: What Are My Usage Trends?
Posted By Dan Levtov
July 28, 2019
ControlUp has the built-in ability to allow you to manage and monitor your NetScaler  appliances with all their services and components, so that you can see their real-time performance metrics and identify issues and abnormalities. But what about analyzing your NetScaler usage trends? The existing NetScaler reporting methods can be cumbersome, and so we at […]
ControlUp Automation – Faster Than a Human – Augmented Troubleshooting
Posted By Trentent Tye
June 27, 2019
ControlUp Automation – Faster than human – Augmented Troubleshooting The challenges of troubleshooting intermittent problems   I’m working with a customer who’s having an intermittent issue. The database that Citrix connects to occasionally becomes unavailable — why, no one knows. Since Citrix has a 90 second delay from the database outage to the local host cache […]
Best Practices for Naming Automated Actions
Posted By Dan Levtov
June 27, 2019
With the introduction of ControlUp’s Automation platform, a new world of possibilities has opened up for ControlUp users. From improving your user experience, to reducing troubleshooting time by gathering contextual information, to automating troubleshooting, the sky really is the limit with ControlUp automation.  In order to get the most out of your ControlUp automation platform, […]
ControlUp Automation – User Input Delay vs Citrix ICA Round Trip Time (RTT)
Posted By Trentent Tye
June 18, 2019
How do you measure user experience (UX)? When I worked with end users I used various methods to measure the quality of their experience.  If the user was in close proximity, I would visit them and actually watch them work, otherwise I’d do some sort of screen share.  I found it amazing observing users work […]
Reading Between The IT Lines, Issue #5
Posted By Efrat Schneider
June 13, 2019
So, what’s hot and what’s not this week in the IT world? Join me for a quick tour of who’s who and who really isn’t. Citrix   Although it feels like Citrix is sort-of putting more focus on their new SaaS micro apps workflow and integration engine (a recent Synergy keynote and the new design […]
Zoom Into the Past and Foresee the Future with ControlUp Insights
Posted By Dan Levtov
June 12, 2019
ControlUp Insights is a super useful interactive reporting and analytics platform, allowing you to get detailed accounts of what happened in your environment and analyze incidents post-mortem, as well as receive useful insights, analysis, recommendations and anomalies as to the state of your current infrastructure, regardless of whether you’re a Citrix shop, a VMWare shop […]
What Our Customers Are Saying About Us
Posted By Leeza Malachevsky
June 03, 2019
You may know Citrix Synergy as the annual assembly of thousands of Citrix users worldwide, but what you may not know is how many ControlUp’ers actually partake. What started as boothless Yoni Avital (COO) and Asaf Ganot (CEO) opening their laptops to demo ControlUp in front of unsuspecting Citrix customers has blossomed into a massive […]