Posted By Trentent
June 27, 2019
ControlUp Automation – Faster than human – Augmented Troubleshooting The challenges of troubleshooting intermittent problems I’m working with a customer who’s having an intermittent issue. The database that Citrix connects to occasionally becomes unavailable — why, no one knows. Since Citrix has a 90 second delay from the database outage to the local host cache […]
Posted By Trentent
June 18, 2019
How do you measure user experience (UX)? When I worked with end users I used various methods to measure the quality of their experience. If the user was in close proximity, I would visit them and actually watch them work, otherwise I’d do some sort of screen share. I found it amazing observing users work […]
Posted By Trentent
June 03, 2019
Wow. An amazing powerful new feature from ControlUp was released with ControlUp Real-Time Console 7.4. Automated Actions. This article is going to dive into this exciting new feature and what it is capable of and what value it can offer. ControlUp Automated Actions has several different categories where it can improve the ability of an […]
Posted By Trentent
May 16, 2019
Another day, another call had come in. I knew all too well what this was going to be about. Our Citrix users were getting an error message when trying to launch their applications. We encountered this sporadically, but often enough that the process to fix this was well known. This fix was simple, but time […]
Posted By Eugene
February 07, 2012
The new version of ControlUp is currently undergoing beta testing and will be available for download within the next weeks. Numerous IT pro’s around the world use ControlUp as a monitoring dashboard by sorting resource tables by different performance counter columns, such as CPU, memory usage, disk queue, etc. If you are among them, here’s […]