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ControlUp Blog
Explore expert insights, tips, and best practices to optimize your IT operations
Read nowMany support calls are never generated, employees try to troubleshoot themselves or have little faith that support can fix their issues. Calling each user to understand how IT can better service them is unrealistic. ControlUp creates a better experience for employees and IT by comparing performance metrics with user sentiment to get a qualitative understanding of the employees' digital experience.
Edge DX brings critical user experience metrics into one dashboard so you can understand who is experiencing problems such as:
Home networks are often a major cause of support issues. Edge DX provides detailed remote network data so you can quickly find problems affecting remote users.
Employees might use the wrong applications to do their job, or you may have purchased too many application licenses. Edge DX user activity analysis monitors employee activity to help them get the most out of their day.
Device metrics only tell half the story of an employee's digital experience. ControlUp helps IT understand the employee's perspective of IT and the technologies they deliver through qualitative sentiment surveys.
Verbringen Sie nicht Stunden damit, komplizierte IT-Probleme zu lösen, sondern lassen Sie ControlUp die Probleme in Minutenschnelle identifizieren und automatisieren
Überzeugen Sie sich selbst!Monitor local and remote physical endpoint devices and apps with a free 50-User Edge DX deployment.
Kostenlos testenKein Download. Kein Setup. Klicken Sie einfach unten und erhalten Sie Zugang zu einer Live-Umgebung mit ControlUp-Lösungen
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