ControlUp Blog

ControlUp expands your business’ value and gives your customers control of their IT infrastructure, all in real time.

Tips and Tricks Digital Employee Experience Script Library Company News Technical Deep Dives Events Success Stories Voice of the Customer Automations
ControlUp Edge DX ControlUp Real-Time DX ControlUp Scoutbees ControlUp Insights ControlUp Solve ControlUp Remote DX
Do Your DEX Scores Measure What Matters?
Most performance measurement tools take a straightforward approach: they monitor everything on a device and generate scores based on overall metrics. I’ve spent years training help desks around the world, and I can tell you that this approach misses the point entirely. Let me give you a practical example. You’re on a video call, actively […]
Matt Pinnell
December 12, 2024
ControlUp digital workplace automations
Eight Digital Workplace Automations That You Can Implement Today
Jeff Johnson
December 11, 2024
Cut Away the Noise with Better DEX Scoring
Matt Pinnell
December 10, 2024
6 ControlUp Dashboards
Six Amazing ControlUp DEX Platform Views
Jeff Johnson
December 9, 2024
Business Class or Economy: Which DEX Do You Prefer?
If you’ve been on a long flight, (especially for work), wedged in a very uncomfortable...
Simon Townsend
December 5, 2024
Integrate ControlUp’s DEX capabilities into any SaaS app with Enrich
Please note: the new version of the ControlUp Enrich plugin is now available from the...
Trentent Tye
December 4, 2024
Connect, collect, correct
Three Principles of Digital Employee Experience
When thinking about digital employee experience, I often use the analogy of an airplane. Everyone...
Jeff Johnson
December 4, 2024
Cloud Delivered Workspaces are Changing EUC and We’re Onboard!
At ControlUp, we’re all about innovation, particularly when it comes to improving an employee’s digital...
Dustin Segura
December 3, 2024
PagerDuty
How to Use ControlUp’s REST API Actions to Send Incidents to PagerDuty
One of the very first blog posts I wrote during my tenure here at ControlUp,...
Joel Stocker
December 2, 2024
Apps Freezing, Hanging or Crashing? Identify the Problems and Improve Your DEX!
The Digital Employee Experience (DEX) is a metric to determine the quality of an employee’s...
Trentent Tye
November 27, 2024
Rework and Rebuild: How to Play the Long Game for Customer Success
Software companies love to talk about disruption, but real transformation rarely happens overnight. In my...
Tom Holland
November 26, 2024
Supercharge Azure Virtual Desktops with ControlUp and Nerdio
In today’s rapidly evolving digital landscape, the needs for end-user computing are constantly changing. With...
Jeff Johnson
November 21, 2024
Assessing your Windows 11 migration progress got even better
In July, ControlUp introduced a Windows 11 Readiness dashboard, designed to identify and report on...
Joel Stocker
November 20, 2024
Subscribe to Our Blog
Stay up to date with our latest resources and articles.