Posted By Trentent

ControlUp Automation: Session Resource Optimization

August 09, 2019

Session optimization is a common challenge, whether you’re managing a Citrix, VMware Horizon, RDS, or WVD environment (or an environment composed of all three). We’ve been working on a approach to attacking the problem, creating scripts and adding triggers to make the result more comprehensive and powerful. And we’ve done it! These new trigger/script action […]
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ControlUp Automation – Faster Than a Human – Automatic Remediation
Posted By Trentent
July 30, 2019
In my previous blog, I showed how to use ControlUp automation to help augment our troubleshooting ability by providing additional information.  When it detected the database had failed, ControlUp Automation automatically started several tasks; a CDF trace, packet capture, and database and connectivity tests. Once you have collected enough traces for Citrix to analyze you […]
The NetScaler ADC Reports: What Are My Usage Trends?
Posted By Dan Levtov
July 28, 2019
ControlUp has the built-in ability to allow you to manage and monitor your NetScaler  appliances with all their services and components, so that you can see their real-time performance metrics and identify issues and abnormalities. But what about analyzing your NetScaler usage trends? The existing NetScaler reporting methods can be cumbersome, and so we at […]
ControlUp Automation – Faster Than a Human – Augmented Troubleshooting
Posted By Trentent
June 27, 2019
ControlUp Automation – Faster than human – Augmented Troubleshooting The challenges of troubleshooting intermittent problems   I’m working with a customer who’s having an intermittent issue. The database that Citrix connects to occasionally becomes unavailable — why, no one knows. Since Citrix has a 90 second delay from the database outage to the local host cache […]
ControlUp Automation – User Input Delay vs Citrix ICA Round Trip Time (RTT)
Posted By Trentent
June 18, 2019
How do you measure user experience (UX)? When I worked with end users I used various methods to measure the quality of their experience.  If the user was in close proximity, I would visit them and actually watch them work, otherwise I’d do some sort of screen share.  I found it amazing observing users work […]
Reading Between The IT Lines, Issue #5
Posted By Efrat
June 13, 2019
So, what’s hot and what’s not this week in the IT world? Join me for a quick tour of who’s who and who really isn’t. Citrix   Although it feels like Citrix is sort-of putting more focus on their new SaaS micro apps workflow and integration engine (a recent Synergy keynote and the new design […]
Zoom Into the Past and Foresee the Future with ControlUp Insights
Posted By Dan Levtov
June 12, 2019
ControlUp Insights is a super useful interactive reporting and analytics platform, allowing you to get detailed accounts of what happened in your environment and analyze incidents post-mortem, as well as receive useful insights, analysis, recommendations and anomalies as to the state of your current infrastructure, regardless of whether you’re a Citrix shop, a VMWare shop […]
What Our Customers Are Saying About Us
June 03, 2019
You may know Citrix Synergy as the annual assembly of thousands of Citrix users worldwide, but what you may not know is how many ControlUp’ers actually partake. What started as boothless Yoni Avital (COO) and Asaf Ganot (CEO) opening their laptops to demo ControlUp in front of unsuspecting Citrix customers has blossomed into a massive […]
ControlUp Automation – Session Timeout Per Application
Posted By Trentent
June 03, 2019
Server Silos  When I was a Citrix administrator, I hated having server silos.   I worked extremely hard to minimize the number of silos in our environment.  This made management of virtual machines easier, reduced configuration sprawl and made the environment more consistent.  This is a very big challenge, though. When you are able to […]
Posted By Trentent
June 03, 2019
Wow.  An amazing powerful new feature from ControlUp was released with ControlUp Real-Time Console 7.4.  Automated Actions. This article is going to dive into this exciting new feature and what it is capable of and what value it can offer. ControlUp Automated Actions has several different categories where it can improve the ability of an […]
Reading Between The IT Lines – Issue #4
Posted By Gadi Feldman
May 22, 2019
Howdy tech fans and welcome to yet another edition where I review what’s hot – and what’s not – in the IT sphere. Check out my latest impressions.   Microsoft This is a really great article about where and how Microsoft should expand its business in the SaaS-first world. And a very nice discussion about […]
One Giant Leap For ControlUp – V7.4
Posted By Dan Levtov
May 17, 2019
ControlUp keeps the new and innovative features coming at a steady pace, and we all love the new and continually improving capabilities. But once in a while there will be a new release which is so profound, it makes a big splash. We believe ControlUp 7.4 is that one giant leap, and we hope you’ll […]
Introducing ControlUp Automation!
Posted By Trentent
May 16, 2019
Another day, another call had come in.  I knew all too well what this was going to be about.  Our Citrix users were getting an error message when trying to launch their applications.  We encountered this sporadically, but often enough that the process to fix this was well known. This fix was simple, but time […]
Reading Between The IT Lines – Issue #3
Posted By Gadi Feldman
April 30, 2019
So, what’s new in the IT pond this week? Let’s take a quick tour and find out what’s hot and what not – coming up…. EUC VMware is going to partner with Microsoft to extend the upcoming Azure’s WVD service with Horizon. Or in other words, Horizon users will be able to connect to WVD […]