ControlUp’s intuitive Teams and Zoom dashboards give IT teams quick insights into the number of calls and meetings, their duration, user experience scores, quality and feedback, call types, plus attendee participation with customizable timeframes and filtering capabilities.
VIRTUAL DESKTOPS
Real-time monitoring, troubleshooting, and remediation
VDI & DaaS Monitoring VDI & DaaS Availability Testing
PHYSICAL DESKTOPS
Local and remote physical endpoint devices and apps monitoring
Physical Endpoint Monitoring SaaS & Web Apps Availability Testing Unified Communications
TECHNOLOGY PARTNERS
Platform integrations for ControlUp monitoring solutions
ControlUp Blog
Explore expert insights, tips, and best practices to optimize your IT operations
Read nowMicrosoft Teams und Zoom
Monitoring & Troubleshooting for Unified Communications
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Today, Unified Communications tools—like Teams, Zoom, and others—are among remote workers’ most mission-critical applications. Monitoring and improving the user experience for these solutions is a top priority for IT teams, because when people have issues with these applications, productivity will be immediately impacted. But determining if problems are with the Unified Communications provider’s platform, the client application, the home network, or the endpoint device is often cumbersome.
Microsoft Teams & Zoom usage insights
Detailed call quality views & reporting
Quickly pinpoint the root cause of issues
Unified comms availability monitoring
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Detailed call quality views & reporting
ControlUp provides digital experience scores for Microsoft Teams, which include factors like audio, video, and screen sharing quality. Additional data, such as end-user meeting sentiment provides a complete picture of the call quality.
Quickly pinpoint the root cause of issues
ControlUp lets you quickly locate the root cause of poor call quality or Unified Comms call failures guided by visual indicators. With the ability to drill down to see whether the physical endpoint or local network connectivity is the source of any issues, ControlUp helps you find and fix problems faster.
Unified comms availability monitoring
ControlUp allows IT teams to get full visibility into the health and availability of any unified comms platform through continuous synthetic testing, while getting real-time alerts when the availability of these services is impacted.
Zugehörige ControlUp-Ressourcen
Blog
Unified Communications Monitoring: Widgets and Graphics and Reports, Oh, My!
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eBook
Make UC&C as reliable as a landline
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Webinar
Troubleshooting Unified Communications
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Blog
Troubleshooting Zoom Calls Just Got Simpler
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