A unified platform license that includes all the components to monitor, troubleshoot, remediate, and automate IT management across any desktop or application—no matter how they’re delivered to employees, anywhere. Ensure compliance and enable exceptional DEX 24/7.
| Endpoint & App Monitoring | |
| Device Health Scores | |
| Remediation Actions & Scripts | |
| Automated Optimization | |
| Remote Assist & Control | |
| Third-Party Interface Integration with ControlUp Enrich | |
| ServiceNow Integration | |
| AI-Powered Chatbot | |
| Employee-centric Dashboards & Experience Scoring | |
| User Activity Analytics | |
| Qualitative Employee Sentiment | |
| Unified Comms Monitoring | |
| Synthetic Proactive Testing | |
| Windows 365 Client Device Insights | |
| Real-Time EUC Monitoring | |
| Troubleshooting & RCA | |
| Remediation Actions & Scripts | |
| Customizable Dashboards | |
| Automated Optimization | |
| Remote Assist & Control | |
| Historical Troubleshooting & Reporting | 1 Year |
| Remote Office Visibility (Remote DX) | |
| VDI & DaaS Sizing and Cost Optimization | |
| Unified Comms monitoring for VDI & DaaS | |
| Synthetic Proactive Testing | |
| NetScaler ADC Monitoring | |
| Endpoint and App Monitoring | |
| Operating System Patch Management | |
| Application Patch Management | |
| Vulnerability Assessment and Remediation | |
| Security Control Checks | |
| Device Posture Checks | |
| Custom Scan and Remediation | |
| Real-Time SaaS and Web Application Monitoring |
Proactively monitor and optimize endpoint performance to detect potential disruptions early. Use AI-powered chat support and remote assistance to resolve incidents across physical devices and cloud PCs, keeping employees focused and IT in control.
All the components to deliver a great digital experience for endpoints and applications
All that's in Essential plus capabilities to elevate your employee-centric, DEX strategy
| Essential | Advanced | |
|---|---|---|
| Endpoint & App Monitoring | ||
| Device Health Scores | ||
| Remediation Actions & Scripts | ||
| Automated Optimization | ||
| Remote Assist & Control | ||
| Third-Party Interface Integration with ControlUp Enrich | ||
| ServiceNow Integration | ||
| AI-Powered Chatbot | ||
| Employee-centric Dashboards & Experience Scoring | ||
| User Activity Analytics | ||
| Qualitative Employee Sentiment | ||
| Unified Comms Monitoring | ||
| Synthetic Proactive Testing | ||
| Windows 365 Client Device Insights |
Available as an add-on with ControlUp for Desktops Advanced.
Achieve peak SaaS and web application performance with real-time visibility and management. Minimize friction in employee workflows by rapidly resolving app slowdowns and disruptions—no specialized SaaS expertise required.
Available as an add-on with ControlUp for Desktops.
Identify, prioritize, and mitigate security risks across the digital workspace—including vulnerabilities, non-compliant devices, and weak configurations—before they escalate. Strengthen defenses, maintain compliance, and safeguard the business.
One license allows ControlUp for Desktops Advanced to be deployed to both a Cloud PC and desktop—unlocking end-to-end visibility and delivering enhanced DEX support. Ideal for hybrid workforces, features like real-time monitoring, protocol metrics, and endpoint telemetry, the Cloud PC bundle supports solutions like Microsoft Windows 365 and Amazon WorkSpaces Personal.
Get unmatched visibility into every critical component of your VDI & DaaS deployments in real time, unlocking the insights and tools needed to diagnose issues faster and deliver a seamless employee experience.
Our solution provides full end-user monitoring, management, and remediation support for Citrix, Omnissa, Microsoft AVD, Parallels, and more. Integrate with hypervisors and gateways like VMware, Nutanix, Microsoft, and Citrix, along with thin clients like IGEL, Stratodesk, Unicon, and Chrome OS for end-to-end DEX capabilities.
All the components to deliver a great digital experience for virtual desktops and apps
All that's in Essential plus capabilities to elevate your employee-centric, DEX strategy
| Essential | Advanced | |
|---|---|---|
| Real-Time EUC Monitoring | ||
| Troubleshooting & RCA | ||
| Remediation Actions & Scripts | ||
| Customizable Dashboards | ||
| Automated Optimization | ||
| Remote Assist & Control | ||
| Historical Troubleshooting & Reporting | 1 Month | 1 Year |
| Remote Office Visibility (Remote DX) | ||
| VDI & DaaS Sizing and Cost Optimization | ||
| Unified Comms monitoring for VDI & DaaS | ||
| Synthetic Proactive Testing | ||
| NetScaler ADC Monitoring |
Marcel KorbeeCloud Ops Engineer
Parentix
"ControlUp has been a lifesaver for Parentix. It has saved us money, stress, and, most importantly, time! We couldn’t be happier with the platform or the ControlUp team."
Jaymes DavisDirector of Product Strategy
Tehama
"Today we are able to support this demanding requirement at scale with ControlUp Edge DX. This new capability helps us deliver a best-in-class digital experience for all our customers."
Róbert Þórir SigurðssonSenior System Administrator
Ossur
"ControlUp is how I work. I work with ControlUp 100% of my day, I don’t work without it. It saves us so much time."
Tom HamiltonInfrastructure Services Team Lead
Estes Express
"The time we spend each day on reporting has been shortened by more than 10x. The value in that is huge."
Jamie TerrellLead Citrix Engineer
Florida Cancer Associates
"ControlUp allows us to bypass egos and external influences and just see the raw information. There’s no ego in ControlUp; it’s just information, unvarnished by humans."
Ray Davis, Senior SystemsEngineer
VyStar Credit Union
"I can definitely tell you that I am able to spot an issue ten times faster than the traditional digging through event logs."