ControlUp Pricing

Flexible pricing for any IT organization.

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PRO
For customers who need basic real-time monitoring & optimization of their EUC infrastructure
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ENTERPRISE
For customers who need advanced real-time monitoring & optimization of their EUC infrastructure
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PLATINUM
For customers who see the value of ENTERPRISE and want the option to upgrade to other capabilities
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ULTIMATE
For customers who see the value in PLATINUM and want to adopt two or more advanced capabilities today
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ControlUp Real-Time DX
Real-time infrastructure dashboards (hosts, machines, storage)
Real-time digital experience dashboards (sessions, processes, applications)
Citrix ADC dashboard
Aggregated stress level customization
Events aggregation and filtering
Incident-based alerting
Built-in and script management actions
Registry, services, File System, Program and Updates controller
Built-in remote desktops manager
Security policy and permission delegation
Multi-tenancy support
iOS and Android app
ControlUp Insights
Partially included
Data retention
1 Day
1 Month
1 Year
1 Year
Top Insights dashboard
Sizing recommendations
Environment assessment
User experience and activity reports
Application activity and Trending reports
Resource consumption reports
System health reports
Citrix licensing reports
Incident analytics
Host forecasting
Community benchmark insights
Auto schedule and export reports
One-year historical data
ControlUp Solve
Available as add-on
Single console to access Real-time DX, Edge DX, and Scoutbees
Enterprise-grade, Modern WebUI accessible anywhere
Out-of-the-box and customizable health dashboard
Role-based control, SAML authentication, and detailed auditing capabilities
Dynamic topology navigation
Intelligent drill-downs
ControlUp Remote DX
Available as add-on
Support for Citrix and VMware EUC
Support for Windows, macOS, IGEL OS
Client device score
Wi-Fi and LAN performance metrics
ISP and session latency
User-installable lightweight extension
ControlUp Edge DX
Available as add-on
Lightweight user-mode agent for Windows, macOS, Linux, and IGEL OS
Local caching of data when offline
Active directory and corporate network not required
Cloud-based; no additional infrastructure is required
Out-of-the-box and custom reports
Encrypted agent communications (HTTPS)
Troubleshooting and remediation actions
Email and webhook alerts
Multiple scripting languages
Trigger-based actions
Data stored for one year
ControlUp Automate
Available as add-on
Condition-based triggers
Scheduled triggers
UX dynamic optimization
Automatic remediation
Augmented troubleshooting
Resource allocation optimization
ControlUp Scoutbees
Available as add-on
EUC tests for Citrix & VMware Horizon with two-factor authentication
Network Tests (ping, DNS, traceroute, HTTP/s)
Support for EUC gateways with two-factor authentication
Cloud-based and on-premises tests
User-definable test intervals (one min to one hour)
Email and webhook alerts
Detailed and consolidated test reports (one year history)
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FREQUENTLY ASKED QUESTIONS

ControlUp can monitor and manage a wide variety of resources/objects in the virtual and/or physical datacenters.

ControlUp continuously counts the total number of objects that are currently being monitored, and requires a number of licenses that adequately cover the size of the environment.

  1. Agent based Managed VMs/Computers – These are VMs and/or computers in which a ControlUp agent is running.
    1. XenApp/TS/RDSH Servers – The number of peak concurrent sessions that are running on the XenApp/TS/RDSH servers.
    2. Workstations / VDI – 1 license per windows workstation, virtual or physical (whether there is a user session or not on that VM/Computer).
    3. Other Windows Servers – 1 license per windows server OS, virtual or physical.
  2. Agentless Managed VMs/cloud instances – These are VMs and/or cloud instances that are monitored via the hypervisor API and/or XenDesktop Broker API and/or cloud connection API with no ControlUp agent running on that VM / Cloud instance.
    1. Agentless Managed VM (Windows or Linux) – 1 license per powered on agentless managed VM.
    2. Cloud Instances (Windows or Linux) – 1 license per running cloud instance.
  3. Netscaler Appliances – 1 device license per managed appliance (Note that Netscaler appliances licenses are separate from the agent based managed VMs and the agentless managed VMs)

For example, if you are monitoring a XenApp farm on which 800 user sessions are currently running and in addition you monitor 300 VDI workstations and 400 VMs as well as 5 Netscaler appliances you will need a total license of 1500 licensed objects (800 + 300 + 400) plus 5 Netscaler appliances licenses.

Sure you can.

After registration, you will get immediate access to all ControlUp features for 21 days. During your trial period there are no limitations on the number of sessions you can monitor. As your trial period expiration approaches, ControlUp will automatically notify you and recommend the right package. You can extend your ControlUp trial by recommending ControlUp to admins in other organizations. For every admin* who registers with ControlUp as the result of your recommendation, we will extend your free trial by 10 days (50 days max).

*Qualifying referred administrator has to be the first administrator in an organization who did not open ControlUp in the past

We offer annual and multi annual billing, we accept credit card payments as well as purchase orders. Our plans have the option of paper invoicing. Contact us for details.

You can cancel your account at any time before your next billing period. You won’t be charged for the next period of service.

You can view your current license usage in the licensing window within ControlUp. Click the “About” button on the Help ribbon and then click the “Licensing” button.

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