A unified platform license that includes all the components to monitor, troubleshoot, remediate, and automate IT management across any desktop or application—no matter how they’re delivered to employees, anywhere. Ensure compliance and enable exceptional DEX 24/7.
| Endpoint & App Monitoring | |
| Device Health Scores | |
| Remediation Actions & Scripts | |
| Automated Optimization | |
| Remote Assist & Control | |
| Third-Party Interface Integration with ControlUp Enrich | |
| ServiceNow Integration | |
| AI-Powered Chatbot | |
| Employee-centric Dashboards & Experience Scoring | |
| User Activity Analytics | |
| Qualitative Employee Sentiment | |
| Unified Comms Überwachung | |
| Synthetic Proactive Testing | |
| Windows 365 Client Device Insights | |
| Real-Time EUC Monitoring | |
| Troubleshooting & RCA | |
| Remediation Actions & Scripts | |
| Customizable Dashboards | |
| Automated Optimization | |
| Remote Assist & Control | |
| Historical Troubleshooting & Reporting | 1 Year |
| Remote Office Visibility (Remote DX) | |
| VDI & DaaS Sizing and Cost Optimization | |
| Unified Comms monitoring for VDI & DaaS | |
| Synthetic Proactive Testing | |
| NetScaler ADC Monitoring | |
| Endpoint and App Monitoring | |
| Operating System Patch Management | |
| Patchmanagement für Anwendungen | |
| Vulnerability Assessment and Remediation | |
| Security Control Checks | |
| Device Posture Checks | |
| Custom Scan and Remediation | |
| Real-Time SaaS and Web Application Monitoring |
Proactively monitor and optimize endpoint performance to detect potential disruptions early. Use AI-powered chat support and remote assistance to resolve incidents across physical devices and cloud PCs, keeping employees focused and IT in control.
All the components to deliver a great digital experience for endpoints and applications
All that's in Essential plus capabilities to elevate your employee-centric, DEX strategy
| Essential | Advanced | |
|---|---|---|
| Endpoint & App Monitoring | ||
| Device Health Scores | ||
| Remediation Actions & Scripts | ||
| Automated Optimization | ||
| Remote Assist & Control | ||
| Third-Party Interface Integration with ControlUp Enrich | ||
| ServiceNow Integration | ||
| AI-Powered Chatbot | ||
| Employee-centric Dashboards & Experience Scoring | ||
| User Activity Analytics | ||
| Qualitative Employee Sentiment | ||
| Unified Comms Überwachung | ||
| Synthetic Proactive Testing | ||
| Windows 365 Client Device Insights |
Available as an add-on with ControlUp for Desktops Advanced.
Achieve peak SaaS and web application performance with real-time visibility and management. Minimize friction in employee workflows by rapidly resolving app slowdowns and disruptions—no specialized SaaS expertise required.
Available as an add-on with ControlUp for Desktops.
Identify, prioritize, and mitigate security risks across the digital workspace—including vulnerabilities, non-compliant devices, and weak configurations—before they escalate. Strengthen defenses, maintain compliance, and safeguard the business.
One license allows ControlUp for Desktops Advanced to be deployed to both a Cloud PC and desktop—unlocking end-to-end visibility and delivering enhanced DEX support. Ideal for hybrid workforces, features like real-time monitoring, protocol metrics, and endpoint telemetry, the Cloud PC bundle supports solutions like Microsoft Windows 365 and Amazon WorkSpaces Personal.
Get unmatched visibility into every critical component of your VDI & DaaS deployments in real time, unlocking the insights and tools needed to diagnose issues faster and deliver a seamless employee experience.
Our solution provides full end-user monitoring, management, and remediation support for Citrix, Omnissa, Microsoft AVD, Parallels, and more. Integrate with hypervisors and gateways like VMware, Nutanix, Microsoft, and Citrix, along with thin clients like IGEL, Stratodesk, Unicon, and Chrome OS for end-to-end DEX capabilities.
All the components to deliver a great digital experience for virtual desktops and apps
All that's in Essential plus capabilities to elevate your employee-centric, DEX strategy
| Essential | Advanced | |
|---|---|---|
| Real-Time EUC Monitoring | ||
| Troubleshooting & RCA | ||
| Remediation Actions & Scripts | ||
| Customizable Dashboards | ||
| Automated Optimization | ||
| Remote Assist & Control | ||
| Historical Troubleshooting & Reporting | 1 Month | 1 Year |
| Remote Office Visibility (Remote DX) | ||
| VDI & DaaS Sizing and Cost Optimization | ||
| Unified Comms monitoring for VDI & DaaS | ||
| Synthetic Proactive Testing | ||
| NetScaler ADC Monitoring |
Marcel KorbeeCloud Ops-Ingenieur
Parentix
"ControlUp war ein Lebensretter für Parentix. Es hat uns Geld, Stress und, was am wichtigsten ist, Zeit gespart! Wir könnten nicht zufriedener mit der Plattform oder dem ControlUp-Team sein."
Jaymes DavisDirektor für Produktstrategie
Tehama
"Heute sind wir in der Lage, diese anspruchsvolle Anforderung mit ControlUp Edge DX in großem Umfang zu unterstützen. Diese neue Fähigkeit hilft uns, ein erstklassiges digitales Erlebnis für alle unsere Kunden zu schaffen.
Róbert Þórir SigurðssonLeitender Systemadministrator
Ossur
„ControlUp ist meine Art zu arbeiten. Ich arbeite 100 % meines Tages mit ControlUp, ich arbeite nicht mehr ohne es. Es spart uns so viel Zeit.“
Tom HamiltonTeamleiter Infrastrukturdienste
Estes-Express
„Die tägliche Berichterstattung ist bei uns mehr als 10 Mal schneller erledigt. Der Nutzen daraus ist enorm.“
Jamie TerrellLeitender Citrix-Ingenieur
Florida Cancer Associates
„Mit ControlUp können wir Egos und externe Einflüsse umgehen und einfach nur die Rohdaten sehen. Bei ControlUp gibt es kein Ego, sondern nur Daten, ungeschönt von Menschen.“
Ray Davis, Leiter SystemeIngenieur
VyStar Credit Union
"Ich kann Ihnen definitiv sagen, dass ich in der Lage bin, ein Problem zehnmal schneller zu erkennen als als das herkömmliche Durchsuchen von Ereignisprotokollen."