Autonomer IT-Betrieb

IT Leads. AI Does the Rest.

Your engineers are too good for ticket queues. ControlUp lets IT put the routine on autopilot, detecting, diagnosing, and resolving endpoint issues before anyone raises a hand. Digital employee experience (DEX) provides the data. Agentic AI interprets it and executes the fix. IT maintains control over the environment, architecture, and strategy. The grunt work just stops being theirs.

Es war nie als Helpdesk gedacht
Jahrzehntelang wurde die IT unter Tickets begraben und musste Probleme lösen, die sie eigentlich nie hätten erreichen dürfen. Die Technologie hat endlich zu dem aufgeschlossen, was die IT schon immer sein sollte: strategisch, proaktiv und unsichtbar für die Menschen, denen sie dient.
ControlUp ONE erkunden
Your Users Will Never Know
By the time most IT teams know something is wrong, users already do. ControlUp flips that. Pulse AI reads telemetry shifts instantly, traces root cause, and triggers autonomous remediation. Full audit trail with zero tickets. Employees stay productive and never know there was anything to fix.
Define It Once, Let It Run
Your team already knows how to solve these problems. They've solved them a hundred times. ControlUp makes sure they never have to again. Set the rules, define the guardrails, build the workflow. The platform executes the right actions across your entire estate, automatically, every time.
The Whole Estate in One Place
Most IT teams are managing their environment across multiple tools and sprawling spreadsheets. ControlUp ends that. Hardware, SaaS, and web apps are all visible, actionable, and in one place. See and control everything.
Where Visibility Becomes Action
ControlUp ONE connects real-time telemetry across every endpoint, app, and network to an agentic AI engine that interprets what it sees, determines the next best step, and makes it happen. Every action is logged and auditable. Go from reactive troubleshooting to autonomous IT operations.
Autonomous IT needs a brain. Pulse AI is it.

This is how IT scales without scaling headcount. IT sets the ceiling but AI handles everything beneath it. Where it can resolve autonomously within your defined policies, it does. Where a decision warrants a human call, it delivers exactly the right context so your team acts fast and acts right.

Erkunden Sie Pulse AI
Automation and Workflows

Build the workflow once and let it run on every device, across every maintenance window, for every self-service resolution your team would otherwise field manually. Eliminate tickets with trust. Automated. Logged. Governed by the rules IT sets. Done.

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Pulse AI Assistant

Stop digging through dashboards to find one answer. Ask questions in plain English and get real insights drawn from your actual environment, with the sources and reasoning visible so you are never just taking the AI’s word for it. Ask it, get it, and build the automation from it, without switching tools or losing the thread.

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Troubleshooting & Remediation

A ticket is a failure that already happened. Real-time telemetry feeds Pulse AI, which identifies the friction, traces the root cause, orchestrates the fix, and closes the loop in record time. Logged, audited, and finished. Reactive IT waits for problems. Autonomous IT eliminates them.

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Solve Whatever Comes Your Way

Orchestrieren Sie einen digitalen Arbeitsbereich, der von selbst läuft. Agentische KI und führende DEX-Softwarefunktionen verwandeln Echtzeitsignale in intelligente Maßnahmen und autonome Ergebnisse. Mit ControlUp sind Sie nicht mehr an Tickets gebunden, und Ihre Mitarbeiter werden nicht mehr durch Technologie ausgebremst.

Autonomous Endpoint Management

Schalten Sie die routinemäßige Endpunktverwaltung auf Autopilot. KI erkennt, diagnostiziert und behebt Probleme, die Sie normalerweise ausbremsen.

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Remote Monitoring & Management

Vereinheitlichen Sie Überwachung, Alarmierung und Fernsteuerung in einer einzigen Konsole. Jedes verwaltete Gerät bleibt sichtbar und griffbereit, sodass nichts unbemerkt bleibt.

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VDI & DaaS

Verwalten Sie virtuelle und physische Desktops gemeinsam in einer einheitlichen Lösung, die Microsoft, Citrix, AVD und weitere Plattformen abdeckt.

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Endpoint Compliance

Sicherheitslücken erkennen, Schwachstellen beheben und die Compliance aller Endgeräte sicherstellen. Eine zentrale Übersicht mit vollständiger Kontrolle und ohne Überraschungen.

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Digital Employee Experience

Erhalten Sie in Echtzeit Einblick in die Workspace Experience jedes einzelnen Benutzers. Die IT-Abteilung erkennt Probleme sofort, sobald sie auftreten, und behebt sie, noch bevor die Benutzer sie bemerken.

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One Problem Isn't Your
Only Problem

See everything at once. Explore all the solutions that handle what separate tools miss.

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From Helpdesk Overload to Self-Healing IT

“With ControlUp monitoring and automation in place, we reduced the number of service desk tickets by an average of 100 per week. As a result, it significantly enhanced the user experience when working with the new EPR system.”

Matt Benson
Senior Technical Architect, Gloucestershire Hospitals NHS

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See What It's Worth to You

Explore what consolidating monitoring, alerting, and remote control into one real-time console means
for your resolution times, your tool spend, and your bottom line.

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