With support for both Citrix Virtual Apps & Desktop and VMware Horizon, Scoutbees tests the health and availability of your published resources as often as every five minutes. You’ll have granular, end-to-end visibility into the conditions that led to any failures, as well as in-depth reporting about their duration, so your end users can stay productive.
If you need to keep an eye on the availability of both internal and external web sites and resources and network services such as DNS, file shares, print services or other important TCP/UDP-based resources, Network Scouts allow you to do so. With up to 1 minute test intervals, you are able to test network connectivity, test interaction with HTTP/S web services and sites and even perform traceroute tests to key locations.
ControlUp Scoutbees allows you address outages and availability issues before they impact user productivity. Highly customizable alert policies will notify your operations team when there are availability issues with any of your tested resources. Get alerted by email or use webhooks to integrate with existing service management or alerting platforms, so you know before your users tell you. In addition to the email alerts, the Daily Digest email will provide you with a daily overview of how all your tests are performing.
ControlUp Scoutbees stores up to a year’s worth of test result data. If your virtual desktop infrastructure faces recurring issues, you can easily identify and diagnose problems, and take note of connection trends and inconsistencies. It also allows you to get insights into the service availability of your most important web apps.
If you want to run tests from our cloud-based location, no, you don’t! The service is fully managed and Scouts are initiated from our cloud-based runners—we call them Bee Hives—which are deployed around the globe.You need only install a small Windows service (Custom Hive) on any desired machine to test internal resources.
Each Scout logs into the gateway and connects to the desired published resource. Once logged in, the worker collects the enrichment data (e.g. login time, ICA RTT, and information about the underlying EUC platform for internal testing with Custom Hives), waits and then makes a graceful logoff.
The same way you’d connect to any other remote user. Scoutbees Scouts connect to published resources through your Citrix Gateway, Citrix Cloud Gateway, or VMware UAG for cloud-based tests. Also connect via Citrix StoreFront and VMware Horizon Connection Server for internal resources testings with Custom Hives.
For cloud-based testing or tests of public-facing gateways, resources need to be accessible through a Citrix Gateway, Citrix Cloud Gateway, or VMware UAG with HTML access enabled. If your gateway is configured with two-factor authentication, the OTP code needs to be provided in a single-step method (we support both static and TOTP codes). For testing of internal resources with Custom Hives, resources must be available through Citrix Storefront or VMware Horizon Connection Server with HTML access enabled.
Currently, our Bee Hives are located in two locations globally. Custom Hive components can be installed in any location (e.g. branches, internal networks, VPCs, etc.) to test connections to and from internal resources.