Scoutbees runs tests of your published resources as often as every five minutes, so you’ll never have a question about their health and availability. You’ll have granular, end-to-end visibility into the conditions that led to any failures, as well as in depth reporting about their duration, so your end-users can stay productive.
If your workforce is spread across the globe, Scoutbees' Cloud Hives offer an easy way to test desktop virtualization resources from various locations.
• Western Europe
• US East Coast
• Eastern Australia
You can install a Scoutbees Custom Hive component in any location to test connections to internal resources. The tests depict actual on-premises login times with internal network latency and without firewall filtering.
• Branches
• Internal Networks
• Private Clouds
• Internal Citrix Storefront
• VMware Horizon Connection Server
Scoutbees allows you to create alert policies that notify your team about issues and unavailability. If there’s a problem, you’ll know before users even get a chance to create support tickets.
• Reason for failure
• Duration
• Latency
• Via Email
• Using Webhooks
Scoutbees doesn’t just test the availability of your virtual desktops; it provides valuable insights about the health of the connection flow and the whole EUC environment (e.g. login times, network latency, brokers, and more).
• Duration for each step in the connection flow
• Valuable session Info
• Server-Level Data
ControlUp Scoutbees can store up to a year’s worth of data. If your virtual desktop infrastructure faces recurring issues, you can easily identify and diagnose problems, and take note connection trends and inconsistencies.
Scoutbees uses multiple types of graphics to inform you about the health of your EUC environment. This includes color-coded charts, graphs, and bars.
Each visual indicator is interactive. Clicking on any graph will open up the exact instance of the conducted test for easy troubleshooting.
Scoutbees has a number of built-in KPIs, including success rate, average login time, and number of tests run.
Scoutbees goes one step further to provide end-to-end visibility by taking screen shots of each session—and they're stored for up to a year—so you can see exactly what's going on
If you want to run tests from our cloud-based location, no, you don’t! The service is fully managed and Scouts are initiated from our cloud-based runners—we call them Bee Hives—which are deployed around the globe.You need only install a small Windows service (Custom Hive) on any desired machine to test internal resources.
Each Scout logs into the gateway and connects to the desired published resource. Once logged in, the worker collects the enrichment data (e.g. login time, ICA RTT, and information about the underlying EUC platform for internal testing with Custom Hives), waits and then makes a graceful logoff.
The same way you’d connect to any other remote user. Scoutbees Scouts connect to published resources through your Citrix Gateway, Citrix Cloud Gateway, or VMware UAG for cloud-based tests. Also connect via Citrix StoreFront and VMware Horizon Connection Server for internal resources testings with Custom Hives.
For cloud-based testing or tests of public-facing gateways, resources need to be accessible through a Citrix Gateway, Citrix Cloud Gateway, or VMware UAG with HTML access enabled. If your gateway is configured with two-factor authentication, the OTP code needs to be provided in a single-step method (we support both static and TOTP codes). For testing of internal resources with Custom Hives, resources must be available through Citrix Storefront or VMware Horizon Connection Server with HTML access enabled.
Currently, our Bee Hives are located in two locations globally. Custom Hive components can be installed in any location (e.g. branches, internal networks, VPCs, etc.) to test connections to and from internal resources.
