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Supporting Industry-Leading VDI Environments

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Enjoy up to one hourly test for free

Continuous Testing for Real-Time Reporting

No outage left unresolved, no unreported problems

Scoutbees runs tests of your published resources as often as every five minutes, so you’ll never have a question about their health and availability. You’ll have granular, end-to-end visibility into the conditions that led to any failures, as well as in depth reporting about their duration, so your end-users can stay productive.

Pre-Configured Cloud Testing

Testing as easy as one, two, “bee.”

If your workforce is spread across the globe, Scoutbees' Cloud Hives offer an easy way to test desktop virtualization resources from various locations.

Test VDI and EUC from multiple cloud-based locations in:

• Western Europe
• US East Coast
• Eastern Australia

Testing from Internal Networks

You can install a Scoutbees Custom Hive component in any location to test connections to internal resources. The tests depict actual on-premises login times with internal network latency and without firewall filtering.

Install ControlUp Scoutbees in any local environment

• Branches
• Internal Networks
• Private Clouds

Test Internal Resources through

• Internal Citrix Storefront
• VMware Horizon Connection Server

Real-Time Alerts and Notifications

Fix outages before they’re even noticed

Scoutbees allows you to create alert policies that notify your team about issues and unavailability. If there’s a problem, you’ll know before users even get a chance to create support tickets.

Get alerts that highlight VDI problems based on:

• Reason for failure
• Duration
• Latency

Get notified about problems on your preferred medium:

• Via Email
• Using Webhooks

In-depth Information

Scoutbees doesn’t just test the availability of your virtual desktops; it provides valuable insights about the health of the connection flow and the whole EUC environment (e.g. login times, network latency, brokers, and more).

Get in-depth information about the health of your EUC environment, such as:

• Duration for each step in the connection flow
• Valuable session Info
• Server-Level Data

Historical Data and Visual Reporting

ControlUp Scoutbees can store up to a year’s worth of data. If your virtual desktop infrastructure faces recurring issues, you can easily identify and diagnose problems, and take note connection trends and inconsistencies.

Multiple visual indicators

Scoutbees uses multiple types of graphics to inform you about the health of your EUC environment. This includes color-coded charts, graphs, and bars.

Ability to drill down

Each visual indicator is interactive. Clicking on any graph will open up the exact instance of the conducted test for easy troubleshooting.

Dashboard-style reporting

Scoutbees has a number of built-in KPIs, including success rate, average login time, and number of tests run.

Insider View

Scoutbees goes one step further to provide end-to-end visibility by taking screen shots of each session—and they're stored for up to a year—so you can see exactly what's going on

Frequently Asked Questions

Do I need to install something on-premises?

If you want to run tests from our cloud-based location, no, you don’t! The service is fully managed and Scouts are initiated from our cloud-based runners—we call them Bee Hives—which are deployed around the globe.You need only install a small Windows service (Custom Hive) on any desired machine to test internal resources.

What is the test process?

Each Scout logs into the gateway and connects to the desired published resource. Once logged in, the worker collects the enrichment data (e.g. login time, ICA RTT, and information about the underlying EUC platform for internal testing with Custom Hives), waits and then makes a graceful logoff.

How do you connect to published resources?

The same way you’d connect to any other remote user. Scoutbees Scouts connect to published resources through your Citrix Gateway, Citrix Cloud Gateway, or VMware UAG for cloud-based tests. Also connect via Citrix StoreFront and VMware Horizon Connection Server for internal resources testings with Custom Hives.

Are there any prerequisites?

For cloud-based testing or tests of public-facing gateways, resources need to be accessible through a Citrix Gateway, Citrix Cloud Gateway, or VMware UAG with HTML access enabled. If your gateway is configured with two-factor authentication, the OTP code needs to be provided in a single-step method (we support both static and TOTP codes). For testing of internal resources with Custom Hives, resources must be available through Citrix Storefront or VMware Horizon Connection Server with HTML access enabled.

Where are the Bee Hives located? Can Scouts run from my internal network?

Currently, our Bee Hives are located in two locations globally. Custom Hive components can be installed in any location (e.g. branches, internal networks, VPCs, etc.) to test connections to and from internal resources.


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