Microsoft Teams & Zoom

Monitoring & Troubleshooting for Unified Communications

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Today, Unified Communications tools—like Teams, Zoom, and others—are among remote workers’ most mission-critical applications. Monitoring and improving the user experience for these solutions is a top priority for IT teams, because when people have issues with these applications, productivity will be immediately impacted. But determining if problems are with the Unified Communications provider’s platform, the client application, the home network, or the endpoint device is often cumbersome.

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