Digital Employee Experience

A better desktop work experience with fewer tickets, closed faster, reducing IT costs

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ControlUp’s DEX management platform helps IT teams

  • Provide end-to-end visibility across any desktop and any application
  • Make it easier to fix and prevent technology issues
  • Deliver a better Digital Employee Experience to keep your teams happy and productive
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For ages, employers dictated where and how people got their jobs done. But the way the world works has been forever changed. Ensuring a great digital working experience for the millions of people working remotely is the only way.

Common DEX Challenges

The employee expectation

Employees today want to work on their terms. They demand a friction-free, consumer-like experience that lets them work where, when, and how they want.

But remote work doesn’t always work. Apps break, endpoint devices freeze, video calls lag, Wi-Fi quits, people get frustrated.

Virtual desktops

Delivering seamless support for IT teams when monitoring and troubleshooting virtual platforms including Citrix, VMware Horizon, and Microsoft Azure Virtual Desktop

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Physical desktops

Reduce IT expenses in supporting physical devices by swiftly identifying, resolving, and preventing problems that traditional device management software can’t

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Microsoft Teams and Zoom

Combine device and network performance data from Microsoft Teams and Zoom to diagnose problems to make calls and meetings as reliable as a landline.

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