Physical Desktops

Fewer tickets, closed faster for physical desktops running Windows, macOS, and Linux

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ControlUp Edge DX solutions overview

Reduce IT support cost for physical desktops by identifying, resolving, and preventing problems that device management software can’t.

of companies struggle with remote user support
of employees are less productive from technical issues
of employees don’t feel that IT adequately supports them
Common challenges

Fewer support tickets

Solve physical desktop problems before they become tickets through intuitive dashboards, proactive notifications & alerting, and historical reporting.

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Problems solved faster

Reduce the time it takes to troubleshoot and remediate desktop tickets with detailed device information, built-in community scripts and remote control functionality.

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A better desktop experience

Improve employee satisfaction and productivity through user experience dashboards, application usage insights and collection of qualitative employee sentiment.

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Unified communication monitoring

Combine device and network performance data from Microsoft Teams and Zoom to diagnose problems to make calls and meetings reliable and productive.

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SaaS & Web availability monitoring

Continuously test and get proactive notifications to report on the health, availability and performance of your web and SaaS applications.

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Related ControlUp resources

Why Customers Choose Edge DX
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Make managing remote work a snap with ControlUp Edge DX!
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Edge DX: Cool New Features Presented in an Old Fashioned Way
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Case Study
Tehama: Delivering solutions for a work from anywhere-world
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File Transfer is Now Available in Edge DX!
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Don’t spend hours solving complicated IT problems, let ControlUp identify and automate fixes in minutes

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Manage VIP User Desktops

Monitor local and remote physical endpoint devices and apps with a free 50-User Edge DX deployment.

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Take a Test Drive

No download. No setup. Simply click below for access to a live environment running ControlUp solutions

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