Virtual Desktops

Fewer tickets, closed faster for virtual desktops and Cloud PCs

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ControlUp Real-Time DX solutions overview

Delivering seamless support for IT teams when monitoring and troubleshooting virtual platforms including Citrix, VMware Horizon, and Microsoft Azure Virtual Desktop.

of IT teams report unsustainable burnout levels
of employees have unreliable connectivity
increase in ticket volume since 2020
Common challenges

Real-Time monitoring

Keep a pulse on your EUC environment with thousands of actionable, real-time metrics presented through intuitive dashboards for end-to-end visibility.

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Troubleshooting & remediation

Save time troubleshooting with step-by-step recommendations based on real-time performance data to help lead you to find root-causes and remediate issues.

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Built-in automated actions for faster troubleshooting, maximizing resources and improving your employee's virtual desktop experience.

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Hybrid work monitoring

Collect remote device performance information to proactively detect issues, solve tickets faster, and deliver a smooth user experience.

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Historical data & analytics

Access up to one year of performance data to identify patterns, trends, and potential root-causes for targeted problem resolution and performance forecasting.

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VDI & DaaS availability testing

Continuously test, get proactively notified and report on the health of your virtual applications, virtual desktops, and critical EUC infrastructure resources.

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Related ControlUp resources

Unmasking the Top 5 EUC Challenges with ControlUp
A look at survey results for the top problems supporting virtual applications and desktops
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End Slow Logons Forever with ControlUp
Learn how to break down the logon process, troubleshoot its different phases, and lots more.
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Monitoring and Troubleshooting FS Logix Profile Containers with ControlUp
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Monitor the last-mile with unique Remote DX technology
Extending IT visibility into the digital experience to support work from anywhere employees
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Bad User Experience Smackdown: Easy Horizon Troubleshooting with ControlUp
Watch now >
Case Study
Optimized User Experience for Trinks Employees
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