With ControlUp, Citrix administrators can quickly spot performance issues across multiple layers—from hypervisors and datastores to Citrix ADC appliances, delivery brokers, VMs and VDAs—all the way to specific user sessions and processes.
Using real-time performance data, ITOps teams can quickly detect and remedy the root cause of an issue directly from the console.
Excessive logon or application launch times, high-protocol latency, and bandwidth limitation can all negatively affect Citrix user experience and must be resolved quickly to avoid frustration and hampered productivity.
ControlUp provides early detection of issues that could impact user experience and allows you to quickly find the root cause of these issues.
ControlUp presents aggregated, logical views of complex environments and provides powerful troubleshooting tools for precise and rapid interventions when action is needed. For example, administrators can compare the Windows configurations of a working and non-working server to quickly isolate the element causing an application to fail. This includes the Windows registry, file system, services, and installed programs and updates.
Neither AppCenter, EdgeSight, Studio, nor Citrix Director were designed to support multiple Citrix Virtual Apps & Desktops(formerly XenApp or XenDesktop) —a major management challenge for administrators dealing with the complex realities of an enterprise IT environment.
ControlUp monitors and troubleshoots all Citrix Virtual Apps & Desktops versions, enabling a streamlined management experience regardless of the server farm or edition.
In addition to basic user actions such as ‘Logoff’ and ‘Send Message’, ControlUp includes a rich array of contextual management actions that enable efficient application troubleshooting of user-related issues. For example, the ‘Kill Policy’ user action temporarily removes Group Policy restrictions that lockdown an end user’s desktop, providing a quick way to change settings and run commands inside a restricted user session.
ControlUp Insights seamlessly saves performance and usage data for Citrix Virtual Apps & Desktops, offering an extensive set of reports spanning areas such as user activity, Citrix user experience, application activity, resource consumption (host, server and even process level), system health and licensing.
