Simple Microsoft RDS Management
Native RDS management often lack much-needed visibility into fine-grained performance metrics, and provide a limited set of remediation actions. ControlUp lets administrators get to the root of issues fast, providing a rich yet straightforward management experience for RDS administrators. They benefit from a real-time view into performance metrics for servers, user sessions and processes, as well as a unified dashboard for Hyper-V and any other hypervisors in use.
RDS Performance Optimization
In a typical RDS deployment, it’s common for a single user session to negatively impact others on the same server. ControlUp lets Microsoft RDS administrators view the data they need to instantly pinpoint the root cause of performance issues across multiple compute layers, from the server level all the way to specific user sessions and processes. From there, they can take action to restore service without delay.
ControlUp presents IT teams with a logical view of the environment that significantly reduces complexity, coupled with a rich array of powerful troubleshooting tools. For example, administrators can compare the Windows configurations of a working and non-working RDS server to quickly isolate the element causing an application to fail. Administrators can also quickly analyze stress levels for any metric of any system being monitored. And once the root case of an issue is identified, your IT team can quickly take the appropriate steps to restore service.
End User Support
ControlUp offers a rich array of contextual management actions that enable efficient application troubleshooting of user-related issues. For example, the ‘Kill Policy’ user action temporarily removes Group Policy restrictions that lockdown an end user’s desktop, providing a quick way to change settings and run commands inside a restricted user session.
End User Experience Monitoring
It’s crucial for IT teams to stay on top of critical issues that affect user experience, such as poor application response times or slow logon duration, and solve them expediently.
When performance thresholds are crossed ControlUp alerts teams via email or push notifications on their mobile device. Administrators can then use the ControlUp’s real-time view, in which a logon process is broken down into major phases such as ‘Profile’, ‘Group Policy’ and ‘Desktop Load Time’ to pinpoint the issue and take immediate action.
Sometimes a little time travel is needed when you’re trying to get to the bottom of an issue reported last week or review historical trends to plan your future IT strategy.
ControlUp Insights offers a plethora of handy reports and actionable insights, including user activity, user experience, application activity, resource consumption (host, server, and even process level), system health and licensing reports.