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Everyone has at least 50 VIP users who need “extra” attention. The Edge DX 50-User VIP pack helps you ensure those 50 users have the best computing experience possible by collecting performance metrics from their devices, applications, and networks to troubleshoot or fix problems automatically.
Agenda:
- Overview – ControlUp Edge DX VIP Pack Features.
- Alerting – Employees spend an average of 3 hours per week solving work-related issues that could easily be solved. Edge DX alerts IT to issues that go unreported.
- Troubleshooting – Only 20% of employees felt they would be supported when troubleshooting tech. Edge DX reduces MTTT by providing IT real-time data to quickly find the root cause.
- Automated Remediation – “The best customer service is if the customer doesn’t need to call you, doesn’t need to talk to you. It just works.” Edge DX script actions make remediation easy and, when combined with alerts, fix users’ problems automatically.
- Integration – It’s hard to jump between support tools. Edge DX browser plug-in seamlessly integrates Windows Intune, ServiceNow, and Edge DX.
- For Free – Free for 50 Windows, macOS, and Linux devices.
Live Demonstrations: Witness real-time demonstrations showcasing the power and efficiency of ControlUp in optimizing user experience and IT operations.
Interactive Q&A Session: Engage with our expert presenters to get detailed insights and answers to your questions about the ControlUp Edge DX VIP Pack.
