Physical Desktops

Fewer tickets, closed faster for physical desktops running Windows, macOS, and Linux

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ControlUp Edge DX solutions overview

Reduce IT support cost for physical desktops by identifying, resolving, and preventing problems that device management software can’t.

95%
of companies struggle with remote user support
68%
of employees are less productive from technical issues
80%
of employees don’t feel that IT adequately supports them
Common challenges

Fewer support tickets

Solve physical desktop problems before they become tickets through intuitive dashboards, proactive notifications & alerting, and historical reporting.

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Problems solved faster

Reduce the time it takes to troubleshoot and remediate desktop tickets with detailed device information, built-in community scripts and remote control functionality.

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A better desktop experience

Improve employee satisfaction and productivity through user experience dashboards, application usage insights and collection of qualitative employee sentiment.

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Unified communication monitoring

Combine device and network performance data from Microsoft Teams and Zoom to diagnose problems to make calls and meetings reliable and productive.

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SaaS & Web availability monitoring

Continuously test and get proactive notifications to report on the health, availability and performance of your web and SaaS applications.

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Related ControlUp resources

eBook
Why Customers Choose Edge DX
Get more from your digital experience monitoring and optimization solution
Read more
Blog
Automatically Creating ServiceNow tickets using Edge DX
Read more
Webinar
Make managing remote work a snap with ControlUp Edge DX!
Watch now >
Podcast
Edge DX: Cool New Features Presented in an Old Fashioned Way
Listen now >
Case Study
Tehama: Delivering solutions for a work from anywhere-world
Read more >
Blog
File Transfer is Now Available in Edge DX!
Read more >

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Manage VIP User Desktops

Monitor local and remote physical endpoint devices and apps with a free 50-User Edge DX deployment.

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