Physical Endpoint Troubleshooting and Remediation

Streamline IT support operations, reduce cost and complexity

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Physical desktops within the corporate network or remote require IT access to quickly monitor, troubleshoot, and remediate problems without lengthy delays or complicated device access. Edge DX delivers a customizable solution to find issues before they arise with automated remediation getting the employee back to work immediately.
Notification & Alerting
Notification & Alerting

Build a self-healing infrastructure with an early warning system alerting IT on unexpected or problematic events. With pre-set custom actions or alert notifications, ControlUp can automate remediation or facilitate faster resolution.

  • Definable triggers
  • Webhook action (create helpdesk ticket)
  • Custom action (system or user context)
  • Email action
Remediation Actions
Remediation Actions

Customize your physical endpoint management with scripts from ControlUp or your own to fix any device or application issue.

  • Deploy on one or multiple devices for mass healing
  • System or user context script actions  
  • PowerShell, cmd, Script, Jscript, Python, Python 3, sh, bash, Swift
  • Use your own or one from ControlUp’s action library
  • Support for Windows, macOS, and Linux
Remote Assistance
Remote Assistance

Facilitate IT access to remotely control user sessions to solve problems, regardless of the employee's location.​

  • Remote desktop
  • Remote shadow
  • Remote shell
  • Send message​ to user

Learn More about Endpoint Dashboard and Reporting

Case Study
Modern Woodmen
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Webinar
Get to Know ControlUp for Physical Endpoints & Apps!
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Podcast
Edge DX: Cool New Features Presented in an Old Fashioned Way
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Don’t spend hours solving complicated IT problems, let ControlUp identify and automate fixes in minutes

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Monitor local and remote physical endpoint devices and apps with a free 50-User Edge DX deployment.

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