Explore expert insights, tips, and best practices to optimize your IT operations
Tap into a wealth of knowledge from your peers, industry experts, and the ControlUp team, deepening your understanding of ControlUp products and solutions.
ControlUp helps IT teams address common digital workplace experience challenges, no matter their use cases or existing technologies.
ControlUp offers a rich set of capabilities to improve the digital experience for employees using any desktop, any application, anywhere.
Explore expert insights, tips, and best practices to optimize your IT operations
Tap into a wealth of knowledge from your peers, industry experts, and the ControlUp team, deepening your understanding of ControlUp products and solutions.
A global organization of technology professionals transforming the desktop monitoring marketplace.
Steven Hua Hats off to everyone surviving in the IT world these past several years. With the explosion of dispersed endpoints and cyber threats, it’s wild out here. And it’s easy to get caught up in putting out fires and keeping the lights on. (Especially when those proverbial fires and lights are spread out all over the world!)
Perpetual reactionary mode is exhausting —and seriously damaging to business outcomes. For organizations looking to not just keep up but finally get ahead, there’s a clear focus area: a strong platform to manage and enhance digital employee experiences. A better digital employee experience translates to massive upside potential in both cost management and opportunities for innovation.
Conversations around DEX are often limited to productivity. Productivity is a worthy aim, but it’s frequently conflated with “busyness.” Someone trimming the grass with a fingernail clipper is busy, not productive. True productivity encompasses engagement, ease of use, and yes — cost savings and innovation.
According to recent data from Gartner Peer Insights, our ControlUp customers are very, very aware of this. A full 30% of ControlUp users cite cost management as a key driver in their decision to adopt ControlUp’s platform, compared to just 20% of users from the broader market. And when it comes to fostering innovation, 22% of ControlUp customers say it’s a major factor in their choice, versus just 18% of the market as a whole.
To help more organizations leverage the full benefits of a solid digital employee experience platform, it’s worth examining what sets ControlUp’s Edge DX platform apart as a catalyst for innovation and optimization.
It all starts with visibility. With comprehensive monitoring and analytics capabilities, ControlUp Edge DX empowers IT teams to finally get a clear picture of how their resources are being used (or misused). From identifying underutilized hardware to pinpointing inefficient processes, ControlUp provides the insights needed to cut down on waste and make smart, data-driven decisions about IT spend.
Cost saving is critical, and resource reallocation goes hand in hand with unlocking innovation. By automating routine tasks and proactively addressing potential issues, the platform frees up IT teams to focus on the work that really matters—like exploring new technologies, optimizing workflows, and collaborating with business stakeholders to drive digital transformation.
The proof is in the pudding. Recent Gartner Peer Insights reviews praise ControlUp Edge DX as an “innovative tool,” one that — as one reviewer succinctly put it: “makes my DEX problems go away.” Another review describes the platform as “powerful and flexible and provides excellent insights into an organization’s devices and software that helps to optimize and proactively manage the environment to improve the users experience.” A particularly enthusiastic reviewer asserts that “70%+ of an organization’s costs can come from labor, and ControlUp enable[s] you to understand how you can make the experience and productivity of your people even better.”
These folks are achieving productivity, not “busyness.”
We love to hear it because we know that when you’re not bogged down with resource-draining inefficiencies and troubleshooting, you can think and act strategically. Engagement improves. Productivity soars. Innovation is unlocked.
Speaking of innovation, ControlUp walks the walk. While enabling strategic innovation for customers, we remain laser-focused on continuous improvement. Several Gartner Peer Insights reviews cite recent product upgrades, citing the tool as a “Fully featured UX monitoring product that is rapidly adding even more features.”
Our ultimate vision is to create an autonomous future where self-optimizing technology empowers people and businesses to thrive. That means we are not simply reacting to the needs of today — we’re proactively shaping the digital workplace of tomorrow.
To get there, we want to help customers get ahead by stepping away from “busyness” and into true productivity.