Monitor Citrix Resources with the ControlUp Logon Simulator

Using the ControlUp Logon Simulator gives you the ability to have proactive notifications when applications become unavailable to your users. Each run by the simulator generates an event giving you the results of that run. This allows you to create an event based task to execute an action, or use the ControlUp Realtime Console to perform a trigger on the event. We’ll walk through downloading, installing and configuring the ControlUp Logon Simulator.


  • A user without Administrator privileges is required to run the simulator. This can be a local account or a domain account.
  • A user account with access to the application you want to monitor.
  • .NetFramework 4.6.1 or newer installed.


Install ControlUp Logon Simulator

Start by downloading the ControlUp Logon Simulator.

Launch the installer as an Administrator.


Click Next to accept the path


Click Next to being the installation.


Click Close to complete the installation


Install Citrix Workspace App

Download the Workspace App from Citrix


Start the installation of Citrix Workspace App

Configuring ControlUp Logon Simulator

Login to the machine as the user whom does not have administrator rights.


Launch the Logon Simulator


Accept the EULA


Enter your Store URL as found in Storefront.


Enter “Resource To Launch” with the matching text from the application name that is visible in StoreFront.


Enter the User Name of the account that will login to the Citrix Store and launch the application


Click the Green Arrow to test launching the application

Once the test is successful, tweak the timers to ensure the repeat interval has sufficient time between runs for the user to log off successfully.

About the author

Trentent Tye

Trentent Tye, a Tech Person of Interest, is based out of Canada and its many, many feet of snow. FUN FACT: Trentent came to ControlUp because, as a former customer, the product impacted his life in so many positive ways—from reducing stress, time to remediation, increased job satisfaction, and more—he had to be our evangelist. Now an integral part of ControlUp’s Product Marketing Team, he educates our customers, pours his heart and soul into the product, and generally makes ControlUp a better place. Trentent recently moved to be closer to family. He does not recommend moving during a pandemic.