The platform driving autonomous IT operations and better digital employee experiences across every desktop, application, and location.
Monitor, troubleshoot, and optimize every virtual desktop before slow sessions and app crashes interrupt your workforce.
ControlUp for DesktopsStay in control of every device. Prevent desktop issues before they disrupt employees or flood your IT queue.
ControlUp for ComplianceAutomate endpoint compliance across every device. Close security gaps and enforce policies without slowing IT down or getting in the way.
Pinpoint and fix SaaS and web app issues fast with real-time visibility across every device, browser, and network before employees feel the impact.
ControlUp Migrate for Windows 365Migrate faster with less risk. Automated workflows replace manual steps, so your move to Cloud PCs is done right.
ControlUp DaaS IQIntelligent autoscaling and cost control for Azure Virtual Desktop environments.
Unified real-time monitoring, alerting, and remote control of every managed device from one console.
VDI & DaaSPerformance monitoring, cost optimization, and orchestration across Citrix, AVD, Windows 365, Horizon and more.
Autonomous Endpoint ManagementRoot-cause detection and self-healing remediation that resolves common issues without a human touching a ticket.
Continuous compliance and security-posture monitoring with automated enforcement across the whole estate.
Digital Employee ExperienceReal-time sentiment and visibility into how every device, app, and network actually feels to the person using it.
Explore All SolutionsExplore content, tools, and insights to simplify IT and improve the digital employee experience.
A global organization of technology professionals transforming the desktop monitoring marketplace.
The platform driving autonomous IT operations and better digital employee experiences across every desktop, application, and location.
Monitor, troubleshoot, and optimize every virtual desktop before slow sessions and app crashes interrupt your workforce.
ControlUp for DesktopsStay in control of every device. Prevent desktop issues before they disrupt employees or flood your IT queue.
ControlUp for ComplianceAutomate endpoint compliance across every device. Close security gaps and enforce policies without slowing IT down or getting in the way.
Pinpoint and fix SaaS and web app issues fast with real-time visibility across every device, browser, and network before employees feel the impact.
ControlUp Migrate for Windows 365Migrate faster with less risk. Automated workflows replace manual steps, so your move to Cloud PCs is done right.
ControlUp DaaS IQIntelligent autoscaling and cost control for Azure Virtual Desktop environments.
Unified real-time monitoring, alerting, and remote control of every managed device from one console.
VDI & DaaSPerformance monitoring, cost optimization, and orchestration across Citrix, AVD, Windows 365, Horizon and more.
Autonomous Endpoint ManagementRoot-cause detection and self-healing remediation that resolves common issues without a human touching a ticket.
Continuous compliance and security-posture monitoring with automated enforcement across the whole estate.
Digital Employee ExperienceReal-time sentiment and visibility into how every device, app, and network actually feels to the person using it.
Explore All SolutionsExplore content, tools, and insights to simplify IT and improve the digital employee experience.
A global organization of technology professionals transforming the desktop monitoring marketplace.
This document addresses hardcoded key vulnerability (CVE-2021-45913) in Controlup Real-Time.
The authentication process between ControlUp Real-Time Console/Monitor and ControlUp Real-Time Agents was based on hardcoded keys. This key could have been extracted from a ControlUp Real-Time Console/Monitor binary file and a potential attacker might use it to craft a fake ControlUp Real-Time Console/Monitor that would be able to successfully authenticate to ControlUp Real-Time Agents and run malicious actions (OS commands) with SYSTEM level privilege on a machine with the ControlUp Real-Time Agent installed.
We strongly urge you to do the following as soon as possible:
It is important to update/uninstall all ControlUp Real-Time Agents even if they are no longer in use. ControlUp Real-Time Agents of versions lower than 8.5 can put your organization at risk even if there is no ControlUp Console/Monitor connected to them. You can watch this 2-minute video to learn how to easily find machines with older ControlUp Real-Time Agent versions.
Upgrade Guides:
Upgrade Guide for Hybrid Cloud 8.x to 8.5
On-Premises Upgrade Guide 8.x to 8.5
Please read more about the new features and security enhancements in our Security Best Practices Guide.
Credits – Michael N. Henry and James Burton, Facebook Red Team.