Optimizing Productivity
for the Modern Workspace
Seamless Workdays. Effortless IT.
ControlUp's digital employee experience (DEX) platform unburdens IT teams so they can proactively deliver a superior digital experience across the enterprise powered by true real-time visibility, actionable insights, and automated remediation across any desktop, any application, anywhere.
Overview
ControlUp offers a rich set of capabilities with true real-time visibility and automated remediation to improve the digital employee experience across any desktop, any application, anywhere.
True Real-Time Visibility
Keep a pulse on your virtual environment and physical devices with thousands of actionable, real-time metrics presented through intuitive dashboards for end-to-end visibility.
Automated Remediation
The ControlUp DEX platform provides comprehensive monitoring capabilities across your infrastructure for internal and remote employees with automation, remediation, and proactive synthetic testing.
Any Desktop, Any Application, Anywhere
ControlUp helps IT teams address common digital workplace experience challenges, no matter their use cases or existing technologies.
You’re in Good Hands
Seats Under Management
Global Customers Love ControlUp
Certified ControlUp Experts
Teammates Worldwide
Partners and Resellers Worldwide
Collect the Data
Monitor the metrics that matter. With full visibility into device health and performance data, you can make informed decisions about your IT environment.
True real-time data collection every 3 seconds:
Identify issues faster than ever with industry-leading visibility into system performance.
End-to-end visibility across any desktop, any applications, anywhere:
Boost efficiency and experience with comprehensive monitoring and management.
Continuous monitoring of metrics that matter:
From apps to security, find and fix issues for better performance and experience.
Connect the Dots
Unlock powerful, AI-driven insights. Spot trends, troubleshoot issues, and get actionable solutions through in-depth analysis of real-time and historical data.
AI-powered detection and analysis:
Analyze large data sets in real-time to identify and address the issues that drive employee engagement.
Smart prioritization and experience scoring:
Power optimal performance and user satisfaction by focusing on the most critical issues first.
Actionable insights:
Transform raw data into clear, practical recommendations for improving performance and solving complex problems.
Correct the Course
Stay ahead with automated and immediate problem resolution. Leverage real-time actions and automation to improve experience, enhance security, and lower costs.
Automated and proactive issue resolution:
Address problems before they escalate, ensuring uninterrupted productivity.
Optimized performance and IT spending:
Maximize resource efficiency, reduce costs, and enhance overall system performance.
Reduce risk and increase compliance:
Protect the organization from cyberattacks and ensure adherence to legal and ethical standards.
FREE TRIAL
Start your Free Trial
Rev up your EUC platform with built-in, customizable dashboards and grids, real-time network views, last-mile visibility to client device metrics, interactive historical trend reports and so much more!
Start Now
ControlUp customers highlight the unique benefits delivered for their individualized IT landscapes
TECHNOLOGY
We Integrate With the Best in Technology
ControlUp Value Add for Microsoft
Extend Microsoft Intune Device Management Capabilities
Improve Experience for Any Microsoft Virtual Desktop
A Better Collaboration Experience for Microsoft Teams
ControlUp is purpose-built to enhance Microsoft’s portfolio
Learn more
ControlUp Value Add for Citrix
Fix Citrix-related Support Tickets Faster
Improve Citrix Logon Duration
Optimize your Citrix Environment Using Automation
Proactive Synthetic Monitoring for Citrix
ControlUp Value Add for Omnissa
Deep Integration for Omnissa Horizon
Fix Horizon-related Support Tickets Faster
Improve Horizon Logon Duration
Optimize your Horizon Environment Using Automation
ControlUp Value Add for ServiceNow
Automated Ticket Creation and Closure
Available from ServiceNow Store
Find and Fix Issues From the ServiceNow UI
Recommended Readings
IT and Digital Workplace Leader
ControlUp helps IT organizations to unlock technology's true powers: empower employees, enhance customer experiences, and propel the businesses forward.
The World of Digital Work Has Changed
IT organizations face significant challenges due to the rapid pace of change in business processes, tools, and systems. This acceleration in the pace of change started to become truly noticeable when the pandemic forced businesses into remote and hybrid work models seemingly overnight and since then has been further exacerbated by new innovations, such as the advent of generative AI. At the same time, challenges that have existed for a long time continue to impact IT budgets, such as the need to respond to security vulnerabilities and a continued and increasing focus on experience.
Improve IT Operational Efficiency
and Employee Productivity
ControlUp enhances the digital employee experience by providing real-time monitoring and automated remediation, ensuring seamless remote and hybrid work environments. Its advanced security features protect against evolving threats, maintaining a secure digital workplace.
Measuring Operational Excellence
ControlUp focuses on the end-user impact of IT services by providing a view of employee interactions with technology, enabling organizations to improve efficiency and satisfaction.
KPI metrics are designed to monitor performance in critical areas like employee experience scores, quality of service, and customer satisfaction.
Leveraging data to pinpoint improvement opportunities and make well-informed data-driven decisions.
Historical trend analysis to understand the impact of projects and rollouts to boost efficiency and effectiveness.
Reduce Per-Employee IT Cost
ControlUp saves companies costs by optimizing IT operations and enhancing efficiency by streamlining processes and improving system performance, to reduce operational expenses.
Reduces the need for manual intervention, saving time and labor costs.
Ensures systems run efficiently, reducing downtime and associated costs.
Identifies and addresses issues before they escalate, preventing costly disruptions.
Sustainable Lifecycle Management
ControlUp enhances lifecycle management by providing comprehensive monitoring and automated remediation throughout the device lifecycle to continuously improve the digital experience.
Continuously tracks performance metrics to ensure optimal operation.
Quickly resolves issues with minimal manual intervention.
Fine-tune system configurations for peak efficiency.
Respond to an Evolving Threat Landscape
ControlUp enhances security by providing real-time monitoring, proactive threat detection, and automated remediation to ensure that threats are identified and addressed swiftly.
Continuously monitors for potential threats.
Autonomously addresses security issues without manual intervention.
Harden devices and maintain compliance.
Trusted and Loved by Companies Worldwide
Global Customers Love ControlUp
Seats under management
Certified ControlUp Experts
Proactive Synthetic Monitoring
Use ControlUp to continuously test and get notified on the health, availability and performance of your virtual desktops, SaaS applications and critical infrastructure components
Today's Digital Workplace Needs To Be Always-On
A complete DEX approach is more than observing and improving the end-to-end experience while your employees access apps and desktops. Ensuring that apps, desktops, and network resources are available any time your employees need them is just as critical. Proactive availability monitoring should be part of any monitoring strategy.
ControlUp Proactive Synthethic Monitoring
ControlUp uses continuous synthetic transaction testing to proactively alert you when the availability and performance of your virtual desktops, SaaS, and web applications are impacted or when you want to monitor important network resources within your data center.
Dashboards and Reporting
ControlUp summarizes essential findings through easy-to-understand dashboards and provides comprehensive reporting suitable for IT practitioners, IT leadership and other parts of the business