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The DEX (Digital Employee Experience Management) platform supports any digital workstyle, physical endpoints, virtual desktops & apps, SaaS & web apps or unified communications tools

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Real-Time Monitoring Guided Troubleshooting & Remediation Centralized Management Automation Remote User Monitoring Historical Data & Analytics

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Proactive Monitoring

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Physical Endpoint Monitoring Endpoint Dashboard & Reporting Endpoint Troubleshooting & Remediation Unified Comms Experience Monitoring DEX Sentiment Survey

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Seamlessly integrate and bring in experience data from your IT ecosystem.

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Welcome to ControlUp Academy

Here you will learn everything you need to know to start working with VMware Advanced Monitoring powered by ControlUp as an on-premises or cloud service add-on to Horizon and Workspace ONE Enterprise.

How to Set up ControlUp

By Sivan Kroitoru

ControlUp Basic Admin Certification

By Michael Nahmias

ControlUp Advanced Admin

By Sivan Kroitoru

ControlUp User - for 1st tier users

By Sivan Kroitoru

Introduction to ControlUp Insights

By Tony Hakes

Horizon Use Cases that can be resolved with ControlUp

Introduction to ControlUp Ultimate

How to Set up ControlUp

These e-learning packages walk you through the different topologies available for installing ControlUp Advanced Monitoring and the ControlUp Insights on-premises servers.

Step 1 - Create a demo environment

Try common use case scenario walkthroughs before installing

Step 2 - Install ControlUp

Installing ControlUp in Hybrid Cloud Topology

Installing ControlUp in On-premises Topology

Download links for On-premises Installation

Download Me - On premises Server, Console, MSI Installation, and IOP files

Download Me - Hybrid Cloud Installation files

ControlUp Basic Admin Certification

These e-learning packages teach you how to use and configure ControlUp Advanced Monitoring as a ControlUp administrator.

Let’s get ControlUp certified!

ControlUp Basic Administrator Certification Course

Hands-on exercises

Hands-on Exercise #1

Hands-on Exercise #2

Time to test your knowledge

Final exam

ControlUp Advanced Admin

These videos teach you how to configure and troubleshoot ControlUp Advanced Monitoring at an advanced level. Answering all the quiz questions correctly will grant you a certificate.

Advanced Training Recording Part 1

Advanced Training Recording Part 2

Advanced On-prem installation topics

Time to test your knowledge

Part 1 - Quiz

Part 2 - Final

Useful On-premises FAQ Pages

DB is offline
Connection for IOP

Files used during the training

Powershell Script

ControlUp User - for 1st tier users

These e-learning packages teach you how to use ControlUp Advanced Monitoring at its basic level.

Let’s get ControlUp certified!

ControlUp User Course

Hands-on exercises

Hands-on Exercise #1

Hands-on Exercise #2

Time to test your knowledge

Final exam

Introduction to ControlUp Insights

This e-learning package gives you an introduction to Insights, which is the historical data and analytics module of ControlUp

Introduction to ControlUp Insights

Horizon Use Cases that can be resolved with ControlUp

This E-guide explains various VMware Horizon use cases that can be resolved with ControlUp Advanced Monitoring.

Solving Horizon Use Cases with ControlUp

Introduction to ControlUp Ultimate

This video will teach you all about Solve, Remote DX, and Scoutbees and how you can benefit from these fantastic platforms to troubleshoot from anywhere.