The time spent in Microsoft Teams and Zoom meetings has doubled globally over the past two years. As a result, 98% of businesses consider collaboration software essential to their organizations’ hybrid work policies. However, this significant growth has come with challenges. Over 50% of organizations’ helpdesk tickets are related to Unified Comms issues, with 33% of organizations frequently receiving reports of poor Unified Comms services. Furthermore, it takes 56% of Unified Comms helpdesk tickets hours to resolve.
Join this webinar and learn how ControlUp notifies employees of service outages, proactively troubleshoots issues, reduces troubleshooting time, and speeds up remediation of UC issues. With this solution, you can proactively fix issues, ensuring smooth UC performance for your organization.