One of the places where ControlUp shines is troubleshooting. From its first version our signature sortable grids allowed sysadmins to quickly drill down and zoom in on the root cause of performance issues and rapidly fix those issues from the console.
The ControlUp traffic light color coding system naturally lead sysadmins and encouraged them to “follow the red path” to troubleshooting – clicking on the red workloads and drilling down to investigate.
Over the last year we have talked to and viewed many of our users work with Controlup and coupled with our ambitious goal to offer Machine Learning assisted troubleshooting, we found some cool ways to make troubleshooting even better and easier.
With ControlUp 7.2 you can now expand any score or stress column to show the individual metrics that contributed to that stress or score. Those metrics will be displayed to the right of the the column clicked on.
When expanding the stress level metrics, the Virtual Experts kicks in again to organize and show the metrics which have contributed to the specific stress level and the Virtual Expert bar is there again to remind you what are you investigating and where you came from.
When expanding a score column (double click on a score column cell) ControlUp will show all the columns that are used to calculate that specific score.
Troubleshooting is more than a “nice to have” feature. Monitoring is important to let you know that everything is OK, but even more important is what you do when things are not OK – Finding the root cause and troubleshooting become critical. Quick and simple troubleshooting empowers the sysadmin and ITOps staff to be vigilant and proactive in looking after the health of the IT infrastructure and the smooth, uninterrupted work of the end user. It saves staff time and effort and makes the sysadmin more effective and less prone to major crisis, which can be easily averted with a powerful troubleshooting tool like ControlUp. The ControlUp Virtual Expert focuses on helping you take your troubleshooting to the next level – using our expert knowledge which has been accrued over many years of work and with the addition of machine learning algorithms. All of which culminates in an amplified troubleshooting process – a turbocharged version of the traditional ControlUp drill down and troubleshooting process. This is a feature we are proud of and will no doubt develop further over the next versions, giving you the edge over any other troubleshooting tool out there.
Want to check it out for yourself? ControlUp 7.2 is currently in the beta phase which you can join by pinging us here.