Introducing Forrester’s new study: “The Total Economic Impact of ControlUp”

Digital Employee Experience (DEX)

Cost Savings and Business Benefits Enabled by ControlUp

Switching to a new software solution can be tough, not just for IT teams, but it’s also a difficult business decision. More importantly, it can also be a good business decision. To help organizations decide if ControlUp is right for them, we commissioned Forrester Consulting—among the highly regarded market researchers—to assess the total economic impact of ControlUp. 

They conducted a rigorous series of surveys and interviews with a customer using ControlUp for their technical teams. The results are in the new study “The Total Economic Impact of ControlUp.”

The study is packed with insights on the potential value that companies can realize with ControlUp. Some highlights include:

  • Return on investment (ROI) of 238% over three years
  • Net present value (NPV) of $2.4 million
  • Savings from combining virtual machine (VM) pools of $1,664,237 over three years.
  • Labor savings for IT help desk agents and IT administrators of $382,882 over three years.
  • Eliminated software licensing, supporting infrastructure, and related services cost of $1,360,227 over three years.

We don’t think this information could come at a better time. 

When the world effectively shut down in 2020 and the global workforce was forced to work from home, IT had to scramble to find solutions to make the change as seamless as possible. Now that it’s clear that the so-called “new normal” is just “normal,” those makeshift solutions have to evolve to deliver a solid digital employee experience that equals (or surpasses) what employees got in the office.

ControlUp makes all of this simple. You can download, deploy, and start managing your employees’ digital experience in as little as ten minutes.

But what about costs? IT managers are under more pressure than ever to stop sprawl and keep costs down. So learning that a ControlUp customer realized savings of $1,360,227 in software licensing costs might just stop you in your tracks. 

And the potential savings don’t stop there.

Customer Quote: Forrester TEI Study

When it comes to delivering a best-in-class digital employee experience, keeping teams productive, and, most importantly, doing it while saving money, ControlUp is second to none. 

We believe that ControlUp is a critical component of the future of work. Naturally, we were pleased to see that the surveyed customer saw a measurable spike in productivity, in addition to impressive cost savings. 

We don’t want to spoil it for for you, but let’s just say that the study reveals just how much IT teams can save with ControlUp. Our customers have long told us that ControlUp has saved them time, money, and stress, as well as improved their teams’ productivity. Now we have the numbers to back that up.