The Delicate Dance Between Security and Productivity

Balancing security and employee productivity is a dance of give and take. While security experts aim to lock down every potential vulnerability, they must also consider employees’ frustration when security gets in the way of daily tasks.  A cost-effective and secure environment must also be a productive one. While careless user behavior can create security gaps, security experts should not create barriers in the digital employee experience (DEX) that cause user frustration. Instead of restricting your team, educate and delegate to make security everyone’s business.

The Price of Over-Protection

Security experts often focus on creating impressive security measures, but going overboard can have consequences. When an environment is oversecured to the point where it hinders interactions between employees and the digital tools, data and apps, the cost of the business might outweigh the benefits. Finding the right balance can enhance business value, employee satisfaction, and loyalty.

Preventing Over-Securing

One of the best ways to avoid restricting users when implementing robust security best practices is to deploy a well-implemented DEX strategy. A DEX strategy provides prioritization and remediation insights by focusing on higher-risk threats to users, devices, and applications. It is also important to note that real-time detection, employed at the Desktop Admin level, can help identify compromised devices, operating systems, or applications running incorrect or non-secure settings. One way to detect real-time issues is with a risk-scoring system that can analyze trends, assess compliance levels, evaluate patching status, and identify areas of misconfiguration that pose a risk.

Delegating real-time security tasks to desktop admins gives them the tools and insights they need to prioritize effectively, preventing information overload and helping employees efficiently recognize and address vulnerabilities or weak security configurations. An advanced DEX solution acts as a first line of defense against threats, managing patch updates, identifying misconfigurations, and performing vulnerability remediation, all while maintaining a seamless user experience.

Recovery Strategies

Recovering from the mistake of over-securing requires a strategy shift, starting at the employee level. Security strategies should embrace user behavior and recognize that forcing change can negatively impact productivity, engagement, and job satisfaction. A secure DEX solution should involve the Desktop Admin team to protect employees’ data on their devices while flagging and fixing vulnerabilities that could lead to data breaches.

Redesigning security strategies around your business’ unique human and workflow behaviors can elevate your security posture and business performance. An advanced DEX solution allows for autonomous detection and remediation of vulnerabilities without disrupting workflows, empowering your employees instead of hindering them. 

Ready to elevate your business with the best DEX solution? Reach out to us today, and let’s take your business to new heights!