VDI & DaaS 
Physical Endpoints 
SaaS & Web Apps 
Unified Comms 
Discover problem calls and meetings to find issues with audio, video, and screen sharing.
- Call & meeting health score
- Call distribution by experience reporting
- Call scoring
- Success/failure reports
- Filter dashboard data
- Sortable call and meeting data
DEX PLATFORM
The DEX (Digital Employee Experience Management) platform supports any digital workstyle, physical endpoints, virtual desktops & apps, SaaS & web apps or unified communications tools
PRODUCTS
REAL-TIME DX
Real-Time Monitoring
Guided Troubleshooting & Remediation
Centralized Management
Automation
Remote User Monitoring
Historical Data & Analytics
SCOUTBEES
Proactive Monitoring
EDGE DX
Physical Endpoint Monitoring
Endpoint Dashboard & Reporting
Endpoint Troubleshooting & Remediation
Unified Comms Experience Monitoring
DEX Sentiment Survey
INTEGRATIONS
Seamlessly integrate and bring in experience data from your IT ecosystem.
Citrix VMware Microsoft AVDInsights from the ControlUp team
Watch!
Finding and fixing Unified Comms problems can take hours. ControlUp combines Unified Comms data with Edge DX client data to get a 360 view to find and fix issues in minutes rather than hours or days.
Unified Comms Dashboard
Detailed Meetings & Calls
Combining Unified Comms vendor and Edge DX device data helps IT reduce resolution time from hours to minutes by knowing the root cause of a call/meeting failure.
- Caller and Callee network and device details
- MOS metrics
- Audio metrics
- Video metrics
- Jitter metrics
- Packet loss metrics
- Drill down to device detail performance metrics at the time of call
Supporting a Work from Home Network with ControlUp
In this white paper, we highlight the features and capabilities of ControlUp Edge DX to enable IT organizations to better monitor and manage remote workers with networks and devices who often work from various locations.
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