ControlUp Automation

Automate script actions to maximize resources, optimize end users' experience, and supplement troubleshooting efforts

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Automation offers powerful capabilities and many use cases, among them:

  • Dynamic Optimization of Digital Experience - By measuring real-time digital experience metrics from within the users’ sessions and allocating additional resources if these are available
  • Resource Efficiency Optimization - Dynamically optimize allocation of resources to busy consumers while claiming back idle resources from non busy consumers allowing for higher density without sacrificing performance.
  • Augmented Troubleshooting - Leveraging real-time triggers to collect additional contextual information needed for troubleshooting (collecting relevant logs, performance counters and more from the time of the incident and sending all information attached as part of the ticket).
  • Self-driven EUC Operations - Performing specific corrective actions in response to logs and events.

ControlUp Automate comes with few failsafe mechanisms:

  • Security context - In order to execute Automated Actions one needs to be part of a dedicated security role (automation Admins)
  • Throttling - Automated Actions which are executed repeatedly are automatically throttled to prevent system overload.
  • Auditing - Each action invocation is logged and a detailed event with action invocation result is written in the application log.

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