Delivering a seamless digital experience is no longer optional, it is essential. While Microsoft Intune provides a solid foundation for device and application management, IT teams often need deeper, real-time insights and faster remediation capabilities to truly stay ahead.
That is where ControlUp comes in. By integrating real-time monitoring, automated troubleshooting, and proactive security into the Intune ecosystem, ControlUp transforms how organizations manage endpoints, enhance user experience, and secure their environments. If you are looking to optimize your Intune deployment with real-time digital employee experience (DEX) management, streamlined workflows, and automated patch management, read on to discover how ControlUp makes it all possible.
Real-Time Digital Employee Experience Management for Microsoft Intune
ControlUp is a digital employee experience (DEX) platform that enhances Microsoft Intune experience by providing real-time monitoring, IT troubleshooting, and optimization tools that can significantly enhance your organization’s device and application management.
- Real-time visibility: Provides true real-time monitoring of system performance and end-user experience, allowing IT teams to quickly identify and address issues.
- Proactive synthetic monitoring: Simulates user interactions to identify potential issues before they affect end users.
- Enhanced end-user experience: Is achieved by continuously monitoring and optimizing the digital experience, ensuring employees have a smooth and productive interaction with their technology.
- Real-time alerting: Allows you to configure alerts for various stress levels and receive notifications via email, Microsoft Teams, or automatic ticket creation.
- Comprehensive analytics: Offers detailed analytics and reporting, providing insights into long-term trends and helping IT teams make informed decisions about infrastructure and device performance.
- Real-time and automated remediation: Proactively resolves common IT issues without human intervention, reducing downtime and improving overall system reliability.
Real-Time Data for the Microsoft Intune User Interface
ControlUp Enrich can seamlessly work alongside Microsoft Intune to significantly enhance IT efficiency by embedding real-time device insights and remediation tools directly into the Intune interface. Instead of switching between platforms to diagnose and resolve issues, IT professionals can instantly access live device performance metrics, event logs, and system health data for any managed device. This streamlined workflow not only speeds up troubleshooting, but also empowers support teams to take immediate actions—such as running scripts or initiating remote sessions—without leaving Intune. The result is faster resolution times, reduced user downtime, and a more proactive approach to endpoint management.
ControlUp features that enhance Microsoft Intune:
- Real-time visibility: Device performance metrics like CPU, RAM, disk, and network health.
- Integrated remediation: Tools that allow for quick fixes without switching platforms.
- Faster troubleshooting: Direct access to event logs, crash data, and BSOD history.
- Remote assistance: Remote Control, Shell, Shadow embedded in the Intune interface.
- Custom script execution: Automated fixes tailored to system or user-level issues.
Real-time patch management for Microsoft Intune
For enterprises leveraging Microsoft Intune, ControlUp’s ability to detect vulnerabilities in real-time and automatically initiate patching through Intune offers significant advantages. This integration streamlines the critical process of vulnerability management by eliminating manual steps and accelerating remediation. Crucially, the subsequent updates to ITSM (IT Service Management) and ITAM (IT Asset Management) systems for reporting provide a complete and accurate audit trail of security posture and asset health. This automation not only reduces the workload on IT and security teams but also significantly minimizes the window of exposure to potential threats, ensuring greater compliance, improved system stability, and a more secure and efficient digital environment for employees. This capability is paramount for several reasons:
- Proactive security and reduced risk: Real-time vulnerability detection and immediate patching shorten the window of exposure to threats, drastically reducing the risk of cyberattacks and data breaches.
- Enhanced operational efficiency and automation: Automating the patching process from detection to deployment eliminates manual effort, freeing up IT and security teams to focus on strategic initiatives.
- Improved compliance and audit readiness: An integrated workflow ensures all patches are deployed and accurately recorded, providing a clear and auditable trail of security activities.
- Accurate asset management and reporting: Automatically updating ITAM systems provides a more accurate view of asset inventory and security status, enabling better decision-making and reporting.
- Minimized business disruption: Quickly addressing vulnerabilities minimizes the risk of system downtime or performance degradation due to security incidents, contributing to greater business continuity.
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Learn more about real-time visibility for Microsoft Intune.
