CONTROLUP ONE PLATFORM

ControlUp for VDI

Fewer tickets. Faster resolutions. Frictionless workdays.

Behind every VDI session are countless dependencies: networks, storage, session hosts, and cloud infrastructure. Delays disrupt employees and drain IT resources. ControlUp delivers real-time monitoring, troubleshooting, and proactive optimization for Citrix Virtual Apps and Desktops (CVAD), Omnissa Horizon, Microsoft Azure Virtual Desktop (AVD), and more to keep workdays flowing.

Built for Seamless Integration

Home Platform ControlUp for VDI

Fix Problems Before They Spiral

When employees report slow VDI logons, app crashes, or dropped sessions, IT has to dig through layers of infrastructure to find the cause while frustration builds.

ControlUp for VDI simplifies this with digital experience monitoring and built-in troubleshooting to prevent tickets before they happen.

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How It Works

Go from install to insights in minutes with proactive VDI support made simple.

Deploy monitors

Install lightweight, on-prem or cloud-based data collectors that gather telemetry from your VDI infrastructure every 3 seconds and upload the data to our SaaS platform. Use PowerShell to script installation for scale and speed.

Deploy agents

Install ControlUp agents on virtual machines manually, via your preferred deployment tools, or include them in your gold image for streamlined rollout.

Start monitoring

Begin collecting real-time performance metrics within minutes of deployment across hypervisors, virtual machines, protocols, and endpoints.

Create alerts

Set up custom alerts for critical indicators like CPU spikes, memory overuse, or degraded network performance.

Run remediation scripts

Download and run pre-built scripts and trigger packs from the ControlUp library to resolve common issues, or build custom ones to match your environment.

Automate resolutions

Link remediation scripts to alerts to fix problems automatically, often before users notice anything’s wrong.

Drive better experiences

When issues are resolved automatically and IT has the tools to reduce MTTR, disruptions fade into the background. Workdays run smoothly, employees are happier and more productive, and IT can focus on what’s next.

Monitor Every Session and System

Managing virtual desktops and cloud PCs shouldn't feel like a constant chase. ControlUp’s VDI monitoring tools and automated remediation give teams the visibility and control they need to provide proactive IT support and seamless digital employee experiences (DEX) across every workspace.

Real-Time Experience Monitoring & Hybrid Work Visibility

Monitor VDI sessions, cloud PCs, and physical desktops in real time
Track VDI performance across networks, storage, session hosts, and user devices via intuitive dashboards
Surface application usage trends and employee sentiment to optimize DEX

Rapid Troubleshooting & Automated Remediation

Accelerate root cause analysis with live performance metrics and insights
Automate fixes using community scripts and built-in remediation workflows
Troubleshoot faster with remote desktop shadow and live session control

Historical Data & Cost Optimization

Access up to a year of endpoint and VDI performance history to analyze trends and recurring patterns
Optimize resource allocation and forecast Azure cloud costs with actionable data
Right-size virtual machines with automated suggestions based on virtualization utilization

Proactive Synthetic Health & Availability Monitoring

Continuously test the availability and health of virtual desktops, cloud PCs, and EUC infrastructure
Get proactive alerts and reports on application responsiveness and system health
Reduce downtime and improve user satisfaction with proactive synthetic monitoring

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