True Real-Time DEX: The Key to a Healthcare Breakthrough, Where Seconds Count!

When it comes to healthcare, time can literally be the difference between life and death. Wasting time on slow logons or problems accessing EHR records is simply not an option. 

In fact, according to a study by the Healthcare Information and Management Systems Society (HIMSS), implementing advanced digital healthcare solutions, including real-time DEX technologies, can lead to a significant reduction in the time spent on administrative tasks. For instance, automation of electronic health records (EHRs) has been shown to save healthcare providers up to 45 minutes per shift. On the contrary, if physicians are unable to access EHR records when they need them most the result can potentially have a dramatic impact on the lives of patients in their care. 

From EHRs to telemedicine platforms, mobile health apps and internal communications tools, the digital experience of healthcare providers is critical to ensuring access to care and the best patient outcomes. It can also help improve the job satisfaction and retention of physicians and nurses in a time where healthcare staffing gaps and burnout are at an all-time high. 

Check out this recent video featuring ControlUp CEO Jed Ayres, where he shares real-world stories about the transformative impact ControlUp has had in clinical settings. 

When the stakes are high, ControlUp shines

In healthcare, there’s no time to delay. You have to get it right. 

ControlUp has been purpose-built to help IT find the root causes of issues fast, so clinicians and healthcare staff can stay productive and keep their focus where it belongs: on the patients they’re caring for. How? The ControlUp benefits for healthcare environments are three-fold: 

  1. True real-time data collection. By collecting data often (between 3 to 15 seconds depending on the source), ControlUp delivers the end-to-end visibility healthcare organizations need across any desktop, application and location. This means they can see the metrics that matter, right away or historically, and monitor proactively to spot issues before they impact clinicians. 
  2. Advanced detection and analysis. Using true AI-driven insights, ControlUp works to prioritize and score the issues that need to be addressed most. This helps IT teams assess their issues with intelligence and better optimize their remediation strategies to deliver the greatest impact. 
  3. Proactive issue resolution. Going beyond identifying and prioritizing issues, ControlUp provides in-context remediation and fix-automation capabilities. This reduces downtime and risk while correcting issues fast to avoid negatively impacting healthcare workers on the floor when digital access is vital to patient care. 

What do these DEX benefits mean for frontline healthcare workers? Physicians can log in to their EHR app in less than 10 seconds. Nurses can more quickly engage an inpatient telemedicine session with a remote specialist without connection failure. And healthcare IT teams can spend more time progressing their strategic digital healthcare projects and less time performing endpoint triage support when clinical users report issues.  

Where every second counts, you can’t compromise. With ControlUp you never have to. We’ll deliver the true real-time visibility, actionable insights, and automated remediation that keeps healthcare workers ready to deliver the life saving care patients need, no matter when they need it.

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