Become an MSP Partner

The ControlUp MSP Advantage

Stop managing infrastructure alone and start mastering the employee experience. ControlUp for MSPs is a purpose-built, multi-tenant platform designed to help differentiate your MSP services and unlock high-margin, recurring revenue.

Consolidate your stack into a single pane of glass with real-time visibility and intelligent automation across physical, VDI, and cloud workspaces. Guided onboarding and special licensing ensure you can scale your digital employee experience (DEX) practice efficiently while protecting your bottom line.

Move from ‘break-fix’ toward autonomous IT management to reduce tickets, overcome talent shortages, and deliver tangible value. Keep your clients secure, productive, and happy from any location!

Built for Scale, Optimized for Profit

Join the global leaders delivering high-performance digital workplaces.

100% Multi-tenant architecturefor seamless client management

Flexible license poolingto shift capacity as your clients grow

Real-time visibilityfor rapid diagnostics and proactive remediation

Seamless ITSM integrationswith ServiceNow, Freshworks, and more

Easier troubleshootingacross every endpoint with Live Remote Management

A large-scale Managed Service Provider (MSP) command center with support staff using headsets and multiple screens to monitor Digital Employee Experience (DEX)

Why MSPs Choose ControlUp

Turn DEX into your greatest competitive advantage. With ControlUp, you can become a proactive, strategic advisor who monitors infrastructure and manages the employee experience.

Multi-Tenant Console: One console, every client. Standardize onboarding and troubleshoot across your entire book of business without switching environments using our Tenant Manager.
MSP-Optimized Licensing: Stop wasting licenses. Draw from a shared pool and reallocate capacity instantly as your clients’ needs shift.
“Shift-Left” Automation: Lower your cost-to-serve. Use automated remediation and virtual expert guidance to let L1 teams resolve complex issues, slashing your MTTR.
Insight-Driven Revenue: Unlock new offerings in your line of IT managed services, like device lifecycle optimization and sustainability reporting. Use DEX scoring to transition from SLAs to XLAs.
One Tool to Rule Them All: Eliminate other IT tools, including remote monitoring and management (RMM) software, to streamline troubleshooting and accelerate employee onboarding time.

“We chose ControlUp because they have a forward-looking vision for what a modern DEX platform can and should deliver. The pace at which ControlUp adds useful and well-implemented features not found in other Remote Monitoring and Management (RMM) platforms has been a breath of fresh air. More than just a vendor, ControlUp has been a true partner—something our previous RMM vendors never achieved. With ControlUp’s all-in-one DEX platform, we are seeing users as first-class citizens, monitoring made for the WFH era, a valuable AI vision for the product, robust patching oversight, and a future-proof architecture.”

Eric Egolf, CEO of CIO Solutions

Specialized MSP Program Benefits

We’ve aligned our program with the way you sell and grow. Gain the technical edge and marketing muscle to go beyond RMM and build a profitable, scalable DEX practice.

MSP-First Pricing

Protect and expand your margins with tiered, multi-year pricing models.

Rapid Enablement

Get going fast with free Academy training and technical tracks tailored to MSP use cases.

MSP Marketing Services

Access co-branded “marketing-in-a-box” kits with PR templates, lead-gen webinars, and more.

Dedicated Support

Unlock priority access to partner managers and SE support for complex multi-tenant deployments.

MSP Pricing

ControlUp for VDI – MSP Edition Deliver real-time visibility and control across every layer of VDI & DaaS environments. Monitor, manage, and remediate issues across Citrix, Omnissa, Microsoft AVD, Parallels, and more. Gain deep integrations with hypervisors and gateways (VMware, Nutanix, Microsoft, Citrix) and support thin clients such as IGEL, Stratodesk, Unicon, and ChromeOS to provide complete end‑to‑end DEX coverage.	Includes all functionality of ControlUp for VDI – Advanced: Comprehensive real-time monitoring and troubleshooting for virtual desktops and apps Full end‑user experience monitoring and session performance analytics Automated remediation and guided issue resolution Integration with major VDI/DaaS platforms, hypervisors, and thin clients Advanced capabilities to support an employee‑centric DEX strategy
ControlUp for Desktops – MSP Edition Proactively monitor, optimize, and support physical endpoints and cloud PCs at scale. Detect performance degradation early, and use AI‑powered chat assistance and remote support tools to resolve issues quickly. Keep employees productive while reducing IT’s workload.	Contains all functionality of ControlUp for Desktops – Advanced: Real‑time endpoint performance visibility Proactive detection of issues and disruption risks AI‑assisted helpdesk workflows and remote remediation Application performance insights and telemetry Capabilities that elevate employee‑focused DEX initiatives
ControlUp for Desktops Bundle – MSP Edition Get a single license for both desktop and Cloud PC deployment that’s ideal for hybrid work environments. Enable full end‑to‑end visibility with real-time monitoring, protocol metrics, and endpoint telemetry across cloud and physical devices. Supports Microsoft Windows 365, Azure Virtual Desktop–based Cloud PCs, and Amazon WorkSpaces Personal.	Includes everything in ControlUp for Desktops – Advanced, plus: ControlUp for Apps Real-time visibility into SaaS and web app performance Rapid issue identification and resolution without requiring SaaS vendor specialization ControlUp for Compliance Detection of vulnerabilities, misconfigurations, and non‑compliant devices Prioritization and remediation workflows to strengthen security posture

Become a ControlUp MSP

Your path to better experiences and profitable growth starts here.

Apply → Submit your MSP application in minutes.

Get Onboarded → Access the portal and get your team certified.

Launch & Grow → Deploy your first tenant and launch your co-branded marketing.

Already a Partner? Click here for the Partner Portal →

Redefine Your Managed IT Services

The ControlUp MSP Advantage