LIVE WEBINAR

The DEX Playbook: A Live Webinar Series to Solve Your Toughest IT Issues

Learn how to leverage ControlUp's most powerful features to optimize your IT environment

November 20, 2025 11:00 AM ET

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Speakers
Joel Stocker
Director of Product Marketing at ControlUp
Jeff Johnson
Product Marketing Manager at ControlUp
Trentent Tye
Technical Marketing Manager at ControlUp
LIVE WEBINAR

Tired of endless IT tickets, slow VDI logons, and user complaints? You’re not alone. Our new monthly customer series, The DEX Playbook, is designed to give you the proven skills and strategies you need to tackle your most persistent IT challenges using ControlUp.

In just 30 minutes, our ControlUp experts will walk you through a proven playbook for solving real-world IT problems. You’ll get hands-on, step-by-step guidance on how to use ControlUp’s most powerful features to:

  • Dramatically reduce ticket resolution times.
  • Fix slow VDI logons once and for all.
  • Quickly resolve critical application crashes.

Each session is a value-packed 30 minutes where you will:

  • Identify the problem: Get a quick, expert overview of a common IT pain point.
  • Learn the solution: Watch a live demo and get detailed, step-by-step instructions on how to solve it using ControlUp.
  • Get your questions answered: Engage directly with our technical experts during a dedicated Q&A session.

These features are easy to implement, so you can start using them today. Whether you are an experienced user or just getting started, there is something for everyone. Join us to learn how to reduce your workload while delivering a better experience for users!

Schedule of upcoming sessions:

  • September: How to Solve Slow VDI Logons
      • Learn how to measure, root cause, and fix VDI long logons for seamless productivity and a better user experience.
        Watch the recording here
  • October: How to Quickly Resolve IT Tickets, from Start to Finish
  • November: How to Find and Patch Critical CVEs in Under Five Minutes
      • Learn how to quickly react to critical CVEs to keep your organization secure and productive.
  • December: How to Enable Proactive Issue Resolution
    • Learn how proactive notifications and issues resolutions with alerting and workflows can save you team time and keep users happy.