Actionable Insights at Your Fingertips—ControlUp Dashboards Reaches General Availability

Visibility isn’t one-size-fits-all. Every organization, environment, and user is unique, which is where static dashboards often fall short. In order for data to make a difference and deliver truly actionable insights, visualization needs to be customizable and tailored to your environment.

This is why we are pleased to announce that ControlUp Dashboards has reached general availability. It’s now fully supported and available for all ControlUp for Desktops customers, as well as anyone with an active ControlUp ONE trial license. This flexible, powerful new capability empowers IT to turn data into a clear, actionable picture of your environment. 

With this new feature, not only can you see your data exactly how you want, but it’s accessible to users across your organization. You can use pre-built dashboards, customize existing views, or create completely from scratch for total visibility, tailored to you. 

Moving from Beta to Fully Supported GA

Last month, we announced the availability of ControlUp Dashboards in beta—and the response was overwhelming! We’ve heard from customers who have already used it to quickly identify a software update that caused app crashes, or to see devices with high latency or low WiFi strength. 

The general availability brings a few key changes to improve usability, onboarding, and experience:

  • Getting Started Experience: When you launch Dashboards, you will now see onboarding resources to help you get up to speed and become an expert quickly.
  • Dashboard Gallery 👀: This view of pre-built dashboards displays all the information you need right on the screen. You can view a dashboard as-is, customize it which creates your own personal copy allowing you to add or remove widgets, customize widgets both visually and data-wise, change the dashboard or widget names (e.g. if you want to localize it in your language ), and you can share your custom dashboards with just the click of a button.
  • Usability Improvements: We have updated some visual elements, buttons, and flows to make Dashboards easier to use.
Screenshot of the ControlUp Dashboard Gallery showcasing numerous customizable data visualization tiles available to users. Key dashboards visible include "AI Apps and Sites Usage Dashboard," "Big Screen Dashboard," "Device Inventory Dashboard," and "Hard Disk Top Consumers Dashboard." The interface highlights the variety of insights available right out of the box.
Figure 1 – The Dashboard Gallery. With 14 out-of-the-box views available at General Availability—including Device Inventory, AI tools usage, and Copilot+ readiness dashboards—you can start gaining immediate, actionable insights without any configuration

Screenshot of the ControlUp Dashboards landing page, titled "Getting Started with Dashboards" for user Joel Stocker. The screen features four onboarding cards: Explore The Gallery, Understanding Widgets, Building A Dashboard, and Additional Ways To Learn (linking to documentation), designed to quickly guide new users through the feature's capabilities.

Figure 2 – Getting Started Experience: New users are greeted with clear onboarding guidance directly in the Dashboards view, featuring links to Explore The Gallery, learn about Widgets, and access full Documentation to quickly become experts.

Insights at Your Fingertips, No Matter Your Role

When building ControlUp Dashboards, it was important to ensure that powerful insights were accessible across all levels of the organization, from IT administrators to CIOs. This is why there are several different levels of customization for dashboards.

  1. Pre-Built Dashboards: You don’t need to start from scratch. We have 14 out-of-the-box views that you can use, including Device Inventory and Microsoft Copilot+ Readiness. These deliver immediate value without configuration and can serve as a foundation for quick onboarding.
  2. Customize Existing Dashboards: You can also use our existing dashboards as a starting point to duplicate, customize, and share. This allows you to add widgets, arrange layouts, and build views to match your workflows, without starting from scratch.
  3. Create Your Own: For anyone who wants to create a view that is completed tailored to their use case, you can build dashboards from the ground up. You can build powerful widgets, choose your layout, and create interactive variables.
Screenshot of the ControlUp SaaS, Web App and Site Dashboard (Executive). The dashboard features a large donut chart showing "Top web apps and sites that employees are spending time on," a table listing "Most used web apps and sites by device" (including https://www.google.com/search?q=google.com), a bar chart showing "Most popular internet browsers" (with Google Chrome leading), and a stacked bar chart illustrating "Connection errors."
Figure 3 – Application State Monitoring: Gain real-time visibility into SaaS and web application performance, pinpointing exactly where issues occur, whether on the device, network, or the application itself. See usage breakdown, top consumers, and connection errors all in one executive view.

The Features That Deliver Complete Flexibility 

Every environment is different—and now your dashboards can perfectly reflect that. With these robust features, you have the granular control to tailor your views, shape your data, and deliver exactly the right insights to the right people:

  • Widget Builder: Shape your data to meet your needs. You can pull data from any ControlUp for Desktops data index to apply aggregations, groupings, filters, and math transformations.
  • Choose Your Visualization: ControlUp Dashboards supports simple Stats, Gauges for thresholds, Time Series for trends, or Table, Donut, and Bar charts for comparisons.
  • Interactive Variables: Define variables (like device name, OS, or application) and use them as filters across multiple widgets to switch your entire dashboard view with a single dropdown. We event have introduced a filter for variables allowing for NOT, OR and 
  • RAW Viewer for Transparency: Inspect the data behind every chart, see the underlying query, or export the raw data to CSV for use in external tools like Power BI, Grafana, or Postman.

Innovation Guild Content: Community Power, Fully Integrated

The ControlUp Innovation Guild has been experimenting with new ways to visualize data, producing valuable views like the Big Screen Dashboard for NOCs and help desks, and specialized views for capturing AI use. With broad availability of Dashboards, the best of this community-driven intelligence is now fully supported and integrated directly inside the ControlUp ONE Platform. This means no extra tools, no manual setup, and no additional effort—just open, explore, and instantly deploy proven dashboards.

Screenshot of the ControlUp AI Tools Usage Comparison Dashboard (Executive), a specialized community-driven view. The dashboard compares usage between ChatGPT and Copilot across devices, time spent (showing metrics like "1 day, 13 hours"), and lists top users for each application.
Figure 4 – Community Power: See powerful, specialized views like the AI Tools Usage Comparison Dashboard—created by the ControlUp Innovation Guild—now available directly inside ControlUp ONE to help you track cutting-edge tool adoption and usage trends.

Adoption is Simple—Start Using ControlUp Dashboards Today

Are you ready to experience the power of custom data visualization? 

If you are a current ControlUp for Desktops customer or have an active ControlUp ONE trial, simply log into the interface and click the Dashboards icon to begin building your custom views.

To help you turn data into a clear, actionable picture of your environment, we have you covered:

  • Documentation: Find plenty of detailed guides and resources in the Knowledge Center.
  • Community: Join the ControlUp Community today for peer support, tips from experts, and to discuss new use cases. And we recently started a video series called “Widget Wednesday” which are short videos that we post each Wednesday in which an expert will go over one of the pre-built widgets or chart types

If you are new to ControlUp, you can request a personalized demo or start a ControlUp ONE trial today!

Joel Stocker

Joel Stocker is a technologist's technologist. An industry veteran with over 25 years of experience in End-User Computing (EUC), he's held numerous technical field sales and product roles at Citrix. Never one to settle, Joel always seeks to unlock the super powers of ControlUp technology and expand its usefulness for our customers. All of this, paired with a genuine love of technology and the ways it can change business (not to mention incisive wit and witticism) helps him help our customers and partners improve their EUC infrastructure and deliver stellar end-user experiences.