ControlUp helps IT teams address common digital workplace experience challenges, no matter their use cases or existing technologies.
ControlUp offers a rich set of capabilities to improve the digital experience for employees using any desktop, any application, anywhere.
Explore content, tools, and insights to simplify IT and improve the digital employee experience.
A global organization of technology professionals transforming the desktop monitoring marketplace.
ControlUp helps IT teams address common digital workplace experience challenges, no matter their use cases or existing technologies.
ControlUp offers a rich set of capabilities to improve the digital experience for employees using any desktop, any application, anywhere.
Explore content, tools, and insights to simplify IT and improve the digital employee experience.
A global organization of technology professionals transforming the desktop monitoring marketplace.
This VMblog article discusses ControlUp’s launch of Live Remote Management, a significant enhancement to its Digital Employee Experience (DEX) platform that gives IT teams true real-time visibility and management control over physical endpoints. Unlike traditional remote monitoring tools that rely on periodic data polling, this new capability streams live performance data, so issues can be detected the moment they occur. It also includes non-intrusive remediation tools that let administrators diagnose and fix problems silently from the ControlUp console without launching disruptive remote desktop sessions or interrupting end users. By integrating with existing ITSM systems and endpoint management technologies, Live Remote Management aims to close the visibility gap that slows troubleshooting and significantly reduce the time it takes to resolve endpoint issues.
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