ControlUp helps IT teams address common digital workplace experience challenges, no matter their use cases or existing technologies.
ControlUp offers a rich set of capabilities to improve the digital experience for employees using any desktop, any application, anywhere.
Explore content, tools, and insights to simplify IT and improve the digital employee experience.
A global organization of technology professionals transforming the desktop monitoring marketplace.
ControlUp helps IT teams address common digital workplace experience challenges, no matter their use cases or existing technologies.
ControlUp offers a rich set of capabilities to improve the digital experience for employees using any desktop, any application, anywhere.
Explore content, tools, and insights to simplify IT and improve the digital employee experience.
A global organization of technology professionals transforming the desktop monitoring marketplace.
As covered in the latest reporting, Freshworks is rolling out new AI-powered upgrades across Freshservice and Freshdesk, including deeper integrations with ControlUp for the digital employee experience. Real-time telemetry from ControlUp now flows directly into IT tickets, helping teams diagnose issues faster and automate fixes before employees are impacted. Freshworks also introduced enhanced AI agents, new analytics, and a unified command center for CX teams. Read the full article to see how these updates are strengthened with ControlUp.
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