Refresh Cycles: Stop Replacing Perfectly Good Devices

Jed Ayres’s Fast Company piece argues that companies waste money by replacing laptops on rigid refresh cycles instead of evaluating real performance data. He points out that DEX telemetry often shows older devices running better than newer ones that generate more support tickets. Ayres highlights the hidden costs of unnecessary refreshes, which can push the true price of a single replacement into the thousands. He concludes that data‑driven lifecycle decisions and autonomous remediation are the future of efficient endpoint management.

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