Tips and Tricks

On 2020-03-20, HPE issued customer bulletin a00097382en_us (located here) which states: HPE SAS Solid State Drives – Critical Firmware Upgrade Required for Certain HPE SAS Solid State Drive Models to Prevent Drive Failure at 40,000 Hours of Operation. The HPE bulletin further states: After the SSD failure occurs, neither the SSD nor the data can […]

Introduction Virtual desktops are becoming more common in firms within industries like engineering, medical, and entertainment, where users view and process visual images or video – and need the power of a graphics processing unit (GPU) to accomplish their daily tasks. Fortunately, modern virtual desktop infrastructures (VDI), such as VMware Horizon, support virtual desktops with […]

Editor’s Note: this post is intended to help end-users unaccustomed to working from home to have a better overall end-user experience. Whether you are connecting remotely to a virtual desktop or physical PC (see my article here), there are few things that you can do to make your session more productive. I’ve worked from home […]

Introduction With the recent onset of the COVID-19 pandemic, many people are being asked by their companies to work from home as much as possible to minimize the risk of spreading or contracting the disease, which may pose significant logistical issues for some employees. For instance, in a recent discussion I had with a coworker, […]

Editor’s Note: This post is from Leeza Malachevsky, ControlUp’s events manager. Last month I took the trip of a lifetime to Japan amidst growing concerns of novel coronavirus, COVID-19. Since I returned, the threat of the virus has grown at an exponential rate, with ControlUp being among the many companies taking precautions by asking employees […]

Like many organizations, ControlUp employees are working from home to protect their health and safety in the face of the COVID-19 threat. For employees used to working in an office, the change in routine that comes with working from home can be unsettling. With the constant barrage of news about COVID-19, the shutdown of entertainment, […]

Many thanks to Douglas Brown for his podcast interview of ControlUp’s Barry Flanagan and Trentent Tye. Douglas invited Barry and Trent to guest on his podcast to cover ControlUp’s recent integration of ControlUp and IGEL (read more about that here). The podcast covered a lot more ground, including: ControlUp’s experience at IGEL Disrupt and Disrupt’s […]

Slow logons are a bane to EUC users. It’s one of those metrics where you can count the instances, measure how long they took, multiply it by your employee’s hourly rate and come up with the cost in lost end-user time. Speeding up logons or getting people to be productive as fast as possible is […]

Introduction After having read my articles on using iPerf (located here and here) to measure the bandwidth of a network connection between two systems, an acquaintance asked me if it’s possible to install a program like iPerf on a VMware ESXi host. This is a good question as there are many situations in which knowing […]

Introduction ControlUp 8.1 integrates with Horizon, VMware’s virtual desktop infrastructure (VDI) solution. By itself, the ControlUp Management Console (CMC) is a powerful monitoring tool for Horizon, but to fully utilize the power of CMC, you should use it with ControlUp Script Actions (SAs). By doing so, you can begin the journey to a self-managing and […]

The ControlUp Support Team tends to see actual use cases — not theoretical best practices, but how the product is being used in production environments. During a recent customer visit, the customer asked me what might be going on with VDI users in a delivery group. One set of VDI users reported lag on their […]

I recently worked with Dennis Geerlings, a Global Customer Services Engineer at ControlUp, about an issue that one of his customers was having. Some of the customer’s end users were noticing a considerable amount of lag when they were working on their VDI clients. After some investigation we found that the users were using hardware […]