Posted By Trentent
August 09, 2019
Session optimization is a common challenge, whether you’re managing a Citrix, VMware Horizon, RDS, or WVD environment (or an environment composed of all three). We’ve been working on a approach to attacking the problem, creating scripts and adding triggers to make the result more comprehensive and powerful. And we’ve done it! These new trigger/script action […]
Posted By Trentent
July 30, 2019
In my previous blog, I showed how to use ControlUp automation to help augment our troubleshooting ability by providing additional information. When it detected the database had failed, ControlUp Automation automatically started several tasks; a CDF trace, packet capture, and database and connectivity tests. Once you have collected enough traces for Citrix to analyze you […]
Posted By Trentent
June 27, 2019
ControlUp Automation – Faster than human – Augmented Troubleshooting The challenges of troubleshooting intermittent problems I’m working with a customer who’s having an intermittent issue. The database that Citrix connects to occasionally becomes unavailable — why, no one knows. Since Citrix has a 90 second delay from the database outage to the local host cache […]
Posted By Trentent
May 16, 2019
Another day, another call had come in. I knew all too well what this was going to be about. Our Citrix users were getting an error message when trying to launch their applications. We encountered this sporadically, but often enough that the process to fix this was well known. This fix was simple, but time […]
Posted By Trentent
February 12, 2019
Using the ControlUp Logon Simulator gives you the ability to have proactive notifications when applications become unavailable to your users. Each run by the simulator generates an event giving you the results of that run. This allows you to create an event based task to execute an action, or use the ControlUp Realtime Console to […]
Posted By Theresa Miller
July 12, 2018
VDI workstation virtualization is a common approach for corporate desktop and application access, and it allows IT to centralize information in the corporate datacenter. These approaches allow for some key business benefits, with the biggest being mobility. Users can work from anywhere and at anytime, allowing for a great amount of flexibility of work teams. […]