ControlUp has launched a deep integration with Jamf to automate the deployment and management of its Digital Employee Experience (DEX) Agent on macOS devices, streamlining IT operations and enhancing user experience.
• This integration automates critical tasks, including agent installation scripting, generation of 14 specific configuration profiles for network filtering and privacy, and continuous agent updates via an Agent Manager.
• The collaboration significantly reduces manual IT effort, accelerates agent deployment, ensures consistent compliance, and minimizes end-user interruptions by silently handling permissions.
• Ultimately, this simplifies macOS DEX management, providing seamless real-time monitoring within the ControlUp dashboard and delivering a more frictionless experience for IT and employees alike.
ControlUp provides comprehensive Digital Employee Experience (DEX) management for macOS, offering deep visibility into device health, application performance, and user productivity. To fully leverage these DEX insights, the ControlUp Agent must be present on every endpoint. However, getting that agent deployed across a large fleet has often been a manual, uphill battle for IT departments.
This is where Jamf comes in to help. We have launched a deep integration with Jamf designed to take the friction out of deploying and managing the ControlUp for Desktops Agent.
Jamf Business Value and Efficiency
By using Jamf to bridge the gap between your devices and our DEX platform, you gain significant business advantages:
- Accelerated Deployment: Reduce the time it takes to get full visibility into your macOS estate by automating the installation of scripts and configuration profiles.
- Operational Efficiency: By automating the creation of policies and packages, your IT talent can focus on strategic projects rather than manual configuration steps.
- Consistent Compliance: Ensure every macOS device is consistently configured with the correct security permissions and the latest agent version.
- Improved Employee Experience: Minimize IT noise for your end users by reducing the number of data collection prompts through pre-configured profiles.
Jamf Integration and Automation with ControlUp
We have built a deep integration that handles the heavy lifting directly within your Jamf environment. Once you provide the Jamf API credentials to ControlUp, the system automates the following:
- Automated Scripting: The integration automatically adds Agent installation scripts to Jamf.
- Profile Generation: It creates 14 specific tasks, including configuration profiles for Network Filtering, Remote Control, and Privacy Preferences.
- The Agent Manager: The system installs an Agent Manager that automatically keeps the Agent version updated according to your version control settings.
- One-Click Updates: When new features require updated permissions, a single click of the Redeploy button in ControlUp pushes the latest profiles to your environment.
Making Life Better for Jamf and ControlUp Customers
For ControlUp customers, this integration turns a complex technical process into a simplified workflow:
- No More Manual Setup: Forget the days of manually crafting complex configuration profiles or wrestling with Team Identifiers.
- Silent Onboarding: Your end users will experience fewer interruptions because the integration handles permissions for screen recording, accessibility, and network monitoring in the background.
- Unified Visibility: Once deployed, your macOS devices flow seamlessly into the ControlUp dashboard for real-time monitoring alongside your other platforms.
- Automated Maintenance: With the Agent Manager handling updates, you no longer have to worry about manual version maintenance across your macOS fleet.
Get Started with ControlUp and Jamf Today
The transition to automated macOS management is just a few clicks away. By bridging the gap between Jamf MDM and ControlUp observability, we are making it easier than ever to deliver a frictionless experience on every Mac.
