The Secret to Unbounded Productivity: A Superior, Secure Experience for IT and Employees

This is the third installment in our series on delivering unbounded productivity for IT and employees with ControlUp. You can check out the first and second blogs. This blog will focus on how to unlock enhanced productivity through a superior and secure experience for IT and employees.

According to Forbes, “57% of workers would consider leaving their current job if their employer stopped allowing remote work[1].”

The message is clear: workers like the flexibility and balance of working from anywhere. However, there are challenges with multiple work locations for both IT and employees.

The Complexity of Supporting Hybrid Work

New work model = new challenges for IT teams and employees.

It can be daunting, to say the least, to support employees working from multiple locations, different time zones, and on various connections—especially when troubleshooting hardware and network issues. When tools don’t work and the cause is elusive, IT departments may find themselves caught in unproductive cycles of infighting and finger-pointing.

Employees in these hybrid and remote environments are susceptible to an unpredictable digital climate, including lagging devices, dropped calls, and inconsistent application performance. Remote troubleshooting is time-consuming and difficult. IT often takes the blame for problems unrelated to the managed environment, such as issues with an employee’s personal ISP.

DIY fixes and shadow IT present major security risks. The ever-evolving cyber threat landscape makes securing the organization more chaotic and challenging than ever. As if that’s not enough, employee expectations and standards for digital experiences have skyrocketed. If a device or application doesn’t work exactly how we want, when we want, we don’t want it.

This. Is. A. Lot. And nobody’s at fault, but somebody does have to step up and move toward a solution.

That’s where ControlUp comes in. With our leading-edge proactive platform, we equip IT to navigate these complexities, transforming frustration and lost productivity into a seamless, optimized workspace for all employees.

Can you already feel the tension easing?

ControlUp Solutions for a Superior, Secure Digital Experience

ControlUp provides an end-to-end solution and robust feature set that ensures a productive and secure digital experience for IT and employees.

Proactively prevent problems with true, real-time data collection (every 3 seconds!), early notifications, and continuous app testing.
Find and fix issues impacting employee experience across your entire IT estate, including root cause reporting, device health scoring, and identifying home network problems.
Quickly resolve common problems with comprehensive troubleshooting features, like remote assistance, employee experience insights and scoring, and intuitive dashboards.
Identify cybersecurity risks associated with known vulnerabilities, outdated patches, and weak configurations.
Automated remediation of desktop security issues, like reconfiguring OS security settings, application

Flexible, Secure, and Productive? Yes, Please!

Top talent have voted with their loyalty: flexible workplaces are a must-have. The question now is not whether to embrace flexibility but how to do so while ensuring productivity and security. ControlUp empowers IT to deliver a superior and secure digital experience, regardless of where employees work. By leveraging our true real-time visibility, actionable AI-driven insights, and automated remediation, organizations can achieve unbounded productivity for IT teams and employees.

Learn More About ControlUp Solutions

[1] https://www.forbes.com/advisor/business/remote-work-statistics/