Beyond Experience Dublin:
The shift to Autonomous IT Operations

Date: 1 October 2026
Venue: The Hoxton Dublin
Address: 1-5 Exchequer St, Dublin, D02 E044, Ireland

ControlUp invites you to our “Beyond Experience” in Dublin.

Join us for a day of technical updates to learn how our AI-powered Digital Employee Experience platform is reimagining how IT manages Digital workspaces and helps optimises IT operations.

As a Gartner Magic quadrant leader in DEX, we will provide innovation updates and real world examples of how DEX, and AI is helping reshape how both IT and the service desk manage and support employees, reducing cost and complexity, while improving employee experience.

Whether you’re a business leader or in a technical role, our comprehensive agenda will be designed to educate across different levels of your business.

What to Expect

  • Keynotes from ControlUp leaders on the ControlUp Vision and how it’s moving beyond ’employee experience’
  • Education on latest innovation: Attend deep-dive sessions on the latest ControlUp innovations and our future roadmap.
  • Real-world case studies: Hear how organisations are reducing IT tools, reducing cost, reducing tickets and automating various elements of the digital workspace
  • Networking & Collaboration: Connect with ControlUp leadership, product experts, and network with other leaders in the IT space.

Join us to get the education, updates, and insights that will empower you to deliver unparalleled digital employee experience solutions and accelerate your success with ControlUp.

We look forward to seeing you there!

Thanks to our Sponsors

Agenda
Time Session
09:30 – 10:00 Registration & Breakfast
10:00 – 10:15 Welcome & Opening remarks – Tom Holland
10:15 – 11:00 The shift to Autonomous IT Operations – Simon Townsend
Why reactive troubleshooting has hit its ceiling, and what it takes for IT to move from reactive IT operations to autonomous operations, with IT in control at every step. Learn how ControlUp is helping organisations reinvent and optimise the service desk and make more informed decisions.
11:00 – 11:45 Inside the Pulse AI engine, from signal to decision – Samuel Legrand
A close look at how ControlUp agentic AI interprets workspace telemetry and sentiment signals, understands root cause, and determines the right action, within the policies IT sets. Understand in depth new AI capabilities and see some of the latest innovation from ControlUp.
11:45 – 12:00 Faster IT Starts Here: Automation, AI, and Getting More from Both
– Jaro Tomik
12:00 – 13:00 Lunch Break
13:00 – 13:45 Optimizing Assets with ControlUp – Raymond Fitzpatrick
With rising costs of hardware, increased use of SaaS apps and AI tools, learn from our technical team how customers are using ControlUp for Device lifecycle management, software reclamation and AI compliance
13:45 – 14:00 AppCure Session – Nigel Woods
14:00 – 14:30 Keeping IT in control – Lindell Harry
ControlUp for Compliance replaces multiple patching and vulnerbabilty tools for many of our customers. Discover how ControlUp is helping with CIS controls implimentations, learn about latest innovations and how Pulse AI is empowering IT with better visibility over endpoint compliance
14:30 – 14:45 Parallels Session – Eddie Wright
14:45 – 15:30 Roadmap session: Live demo, what’s next for ControlUp ONE
A first look at upcoming capabilities, demoed live, with a direct line to the product team building them.
15:30 – 16:00 Q&A & Wrap Up
16:00 – 19:00 Networking drinks

Thank you for registering to the Beyond Experience Dublin 2026!