VDI & DaaS Management

From Broker to Endpoint, in Real Time

Virtual desktops deliver flexibility and scale, but each session depends on brokers, hosts, storage, networks, and cloud staying aligned. One bottleneck anywhere breaks the experience everywhere. ControlUp gives you real-time, end-to-end visibility across the entire delivery chain – Microsoft, Citrix, Omnissa, and more.

Virtual Desktops in the Same View

Most IT teams run virtual and physical endpoints with the same engineers, but VDI usually demands separate tooling. ControlUp ONE unifies sessions, hosts, cloud services, and endpoints into a single operational layer. One platform, one view.
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See Every Layer
Every layer matters: hypervisor, datastore, broker, gateway, session, device. ControlUp surfaces 1,500+ metrics through live agent data and agentless integration with vendor APIs, giving you visibility into the entire stack at once—regardless of which technologies compose it. Multi-vendor environments stop fragmenting into separate views and become one coherent picture.
Reach Root Cause in Seconds
Three-second data captures problems as they occur, so Virtual Expert can direct Tier 1 engineers directly to the root cause without escalation. When diagnosis happens faster, resolution follows, and scripts linked to triggers can self-heal issues in the background before they require any manual intervention.
Test the Environment Before Users Do
Continuous synthetic testing runs your production workflows at regular intervals to validate the availability and health of desktops, cloud PCs, networks, and more. Proactive alerts surface issues the moment they emerge, giving you time to respond before they affect anyone.
Scale for Demand, Not for Waste
Always-on VMs incur costs during idle periods, but ControlUp autoscales sessions and dynamically load-balances across hosts using reusable peak and off-hour profiles, so your infrastructure tracks actual demand rather than peak capacity. Historical data sharpens Azure forecasting, and spend dashboards expose utilization patterns so you can see exactly where money is going.

VDI and DaaS Monitoring

Get complete visibility across your entire virtual desktop infrastructure with three-second data collection, and start identifying root causes faster than your team can open a ticket.

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Proactive Synthetic Monitoring

Test the availability and performance of your desktops and apps every minute, catching failures before users do with alerts that trigger immediate response.

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Troubleshooting and Remediation

Diagnose and fix issues in minutes using real-time data, 500+ built-in scripts, and remote control.

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Automation & Workflows

Build no-code automations that solve recurring problems before they happen. Watch ticket volume drop while cost savings dashboards show real ROI.

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Dashboards and Reporting

Turn thousands of metrics into clarity that matters. Start with pre-built views or customize for your environment, so every role–from service desk to leadership–sees the data they need to act.

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Solve Whatever Comes Your Way

Orchestrate a digital workspace that runs itself. Agentic AI and leading DEX software capabilities turn real-time signals into intelligent action and autonomous outcomes. With ControlUp, you’re no longer tethered to tickets, and employees are never slowed down by technology.

Autonomous Endpoint Management

Put routine endpoint management on autopilot. AI detects, diagnoses, and resolves issues that usually bog you down.

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Remote Monitoring & Management

Unify monitoring, alerting, and remote control in one console. Every managed device stays visible and in reach, so nothing sits unnoticed.

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VDI & DaaS

Manage virtual and physical desktops together in one unified solution across Microsoft, Citrix, AVD, and more.

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Endpoint Compliance

Spot vulnerabilities, close gaps, and keep every endpoint compliant. One view with full control and no surprises.

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Digital Employee Experience

Get real-time visibility into every user's workspace experience. IT sees issues the moment they start and resolves before users do.

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One Problem Isn't Your
Only Problem

See everything at once. Explore all the solutions that handle what separate tools miss.

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From VDI Complexity to an Experience You Can Guarantee

“ControlUp is our eyes and ears—our feelers out into the SimpsonHaugh environment if you like. Other solutions might poll every two, three or five seconds. That’s too slow. You’d miss problems and then not be able to fix root causes quickly. ControlUp monitoring in contrast, works in real-time”

Jav Fiaz
Technical Architect & Senior Platform Engineer, ebb3

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See What It's Worth to You

Explore what consolidating monitoring, alerting, and remote control into one real-time console means
for your resolution times, your tool spend, and your bottom line.

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