Remote Monitoring & Management

One Console. Every Device. Right Now.

Traditional RMM shows you the past; ControlUp shows you the present. Every managed device streams live to a single console, so IT catches a CPU spike, dropped connection, or failing service the moment it surfaces and resolves it silenASSIStly. No taking over the screen or waiting on the next polling cycle. That's the difference between troubleshooting yesterday's data across a stack of vendor tools and watching the whole estate in real time from one place, closing blind spots before an employee ever feels them.

Blind Spots End Here
A blind spot is really just a place where the data went stale, or where the tool couldn't see in the first place. For decades, that was the cost of doing business: you polled every 60 seconds and missed anything shorter, opened a different console for every job, and pieced together the root cause from logs after the employee had suffered. ControlUp collapses all of that into a single real-time view of every managed device and gives IT the tools to act on what it's seeing without ever leaving the window.
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Catch Issues in the Moment
Most RMM tools poll once a minute, so the brief CPU spike or WiFi drop never registers at all. Real-time telemetry closes that gap by streaming performance data every three seconds, keeping processes, network activity, storage, and registry changes visible as they move. Transient spikes and mystery crashes that were always impossible to catch now surface while they're still happening, so alerts fire on the problem in front of you, not the one that already passed.
Root Cause in Real Time
When something breaks, the real question is always why, and most tools make you reconstruct it from logs after the fact, once the moment has gone. ControlUp shows it live instead. Watch a process run in real time, and trace a network connection straight back to the app that opened it, so a mystery load turns out to be OneDrive or a background agent rather than a guess.
Fix It Without the Takeover
Plenty of fixes don't need a screen share, and forcing one only interrupts the person you're trying to help. Live Remote Management lets IT work in the background instead—editing a file or a registry key, or ending a runaway process, without an RDP session or desktop takeover. Whether the problem sits in the network, the OS, or an application, it gets resolved while the employee keeps working.
One Console for Every Device
Most RMM setups fragment by device type: one tool for laptops, another for Cloud PCs, something else again for field workstations. ControlUp manages all of them—physical and virtual, hybrid and cloud—from a single pane of glass, so the whole estate resolves to one complete view instead of a patchwork of consoles. End the tool-hopping between vendors, and retire the license spend that came with each one.
Real-Time Telemetry

A live stream of endpoint performance refreshed every three seconds—an industry-leading interval that keeps processes, network, storage, and registry activity visible in real time. It’s fast enough to catch the transient spikes and mystery crashes that sixty-second polling never sees, and to troubleshoot them while they’re still happening.

Live Network Monitoring

See processes, TCP connections, and network interfaces in real time, mapped by geolocation on a live topology graph. It’s quick to pinpoint which app is behind a slowdown, flag a suspicious connection the moment it opens, and expose any bottlenecks or misconfigurations quietly degrading the experience.

Live Storage

Storage visibility down to the individual file, with real-time reads, writes, and disk I/O latency all in view. It’s how you diagnose the intermittent bottlenecks and hidden performance drains that traditional monitoring can’t reach.

Remote File & Registry Editor

Browse files and edit registry keys directly on the endpoint, silently and in the background, with no RDP session or screen takeover. Issues get resolved without the person at the desk ever knowing IT was there.

Solve Whatever Comes Your Way

Orchestrate a digital workspace that runs itself. Agentic AI and leading DEX software capabilities turn real-time signals into intelligent action and autonomous outcomes. With ControlUp, you’re no longer tethered to tickets, and employees are never slowed down by technology.

Autonomous Endpoint Management

Put routine endpoint management on autopilot. AI detects, diagnoses, and resolves issues that usually bog you down.

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Remote Monitoring & Management

Unify monitoring, alerting, and remote control in one console. Every managed device stays visible and in reach, so nothing sits unnoticed.

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VDI & DaaS

Manage virtual and physical desktops together in one unified solution across Microsoft, Citrix, AVD, and more.

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Endpoint Compliance

Spot vulnerabilities, close gaps, and keep every endpoint compliant. One view with full control and no surprises.

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Digital Employee Experience

Get real-time visibility into every user's workspace experience. IT sees issues the moment they start and resolves before users do.

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One Problem Isn't Your
Only Problem

See everything at once. Explore all the solutions that handle what separate tools miss.

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From Helpdesk Overload to Self-Healing IT

“With ControlUp monitoring and automation in place, we reduced the number of service desk tickets by an average of 100 per week. As a result, it significantly enhanced the user experience when working with the new EPR system.”

Matt Benson
Senior Technical Architect, Gloucestershire Hospitals NHS

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See What It's Worth to You

Explore what consolidating monitoring, alerting, and remote control into one real-time console means
for your resolution times, your tool spend, and your bottom line.

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