PLATFORM

Mobile DEX

Detect, diagnose, and resolve mobile issues automatically. Device failures, app crashes, and connectivity drops are preventable. Mobile Digital Employee Experience (DEX) gives IT the visibility to spot issues early. Proactive alerts and actionable insights help keep every employee productive, wherever they work.

Try for Free Get a Demo

Home Platform Mobile DEX

Eliminate Downtime, Elevate DEX

Tech issues shouldn't slow down your workforce, but most IT teams can’t tell what’s happening when managing mobile devices.

ControlUp detects early signs of device failure, poor connectivity, or app instability before they affect performance. With fewer support calls and more reliable devices, you can keep workdays running smoothly for everyone.

How It Works

Install agents

Deploy lightweight agents to supported Android devices through your existing MDM solution.

Start collecting insights

Immediately track key indicators including battery performance, discharge rates, charging cycles, temperatures, reboots, application usage, cellular data consumption, and connectivity metrics.

Set up proactive alerts

Create custom alerts for behaviors like high crash rates, degraded batteries, offline status, or unusual cellular data usage patterns.

Analyze and act

Utilize built-in dashboards or custom reports to optimize assets, reduce support calls, and improve device performance with actionable insights.

Drive better experiences

Issues get resolved proactively through predictive analytics, and IT has the tools to make disruptions fade into the background. Workdays run smoothly, employees are more productive, and IT can focus on strategic initiatives.

See Issues Others Miss

Mobile Device Management (MDM) software tells you devices exist, but not how well they perform. ControlUp goes deeper with DEX monitoring and telemetry that reveals how devices actually behave. Get granular insights into battery health, application resource consumption, network quality, and usage trends that traditional monitoring overlooks. Predictive analytics do more than alert you to problems by forecasting issues before they impact operations.

Real-Time Visibility for Every Device

Deep telemetry reveals how devices perform in the real world.

Monitor comprehensive device health (battery state of charge, discharge rates, charging cycles, temperatures)
Track device locations, performance, reboots, and drops across device fleets
Detect app slowdowns, crashes, and resource consumption issues
Monitor cellular data usage and identify dropped connections with real-time network telemetry
Analyze historical tracking of device trends and usage patterns

Predictive Alerts and Autonomous Remediation

Spot issues early and resolve them automatically.

Forecast battery failures and device issues with machine learning
Spot early warning signs of performance degradation
Get alerted to offline, lost, or stolen devices
Move from reactive problem-solving to more autonomous, proactive IT support

Actionable Insights & Asset Optimization

Make smarter decisions about your mobile fleet using real usage data.

Track underutilized devices and software licenses to cut costs
Right-size hardware refresh cycles with actual usage data
Create device dashboards and reports to track mobile asset health
Lower total cost of ownership across distributed operations
Eliminate costly cellular data overages with usage trend analysis

Works Across Your Organization

Mobile DEX benefits every environment where devices matter.

Warehouse Operations: Monitor handheld scanners and tablets to prevent productivity losses during peak fulfillment periods.
Healthcare: Keep medical devices and tablets operational for patient care with predictive alerts that prevent critical downtime.
Retail: Keep point-of-sale devices, mobile checkout systems, and inventory scanners running smoothly across locations.
Field Services: Track device performance across delivery routes and remote locations, with cellular data monitoring to control costs.
Remote & Hybrid Workers: Ensure employees working away from the office stay connected, with visibility into connectivity and app performance issues that desk-based monitoring misses.