PLATFORM

Mobile DEX

Detect, diagnose, and act on mobile issues faster. Give IT the visibility to keep every employee productive, wherever they work. With ControlUp, iOS and Android live in the same console as your desktops. Performance and health data flows in from your existing MDM, no new agents required.

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Home Platform Mobile DEX

Eliminate Blind Spots, Elevate DEX

When mobile device management falls outside your console, support teams switch tools, context is lost, and tickets take longer. ControlUp pulls iOS and Android data directly from Intune or Jamf and surfaces it alongside your desktops in the same console, index, and reporting.

See Every Endpoint in One Place

Mobile Device Management (MDM) software tells you devices exist, but not how well they perform. ControlUp aggregates iOS and Android data from Intune and Jamf directly into your existing console, so desktops and mobile devices live side by side with the same tagging, grouping, and reporting you already use. Get consistent visibility across your entire endpoint estate beyond the managed desktop portion.

Understand Mobile Health 24/7

Know when a device is struggling before the employee raises a ticket.

Battery health, storage, RAM, and OS version in a single view
Connectivity status, including Wi-Fi and cellular signal strength
MDM compliance status, encryption, supervision, and last sync time
Managed app inventory and certificate status

Support Mobile Employees Without Switching Tools

Help desk agents shouldn’t need three different tools to support one employee.

Trigger MDM actions — sync, lock, locate, or wipe — directly from ControlUp
Remote screen view for iOS and Android to support employees in real time
Consolidate mobile and desktop under one platform for more proactive IT support

Works Across Your Organization

Mobile DEX benefits every environment where end-user experience matters.

Warehouse Operations: Monitor handheld scanners and tablets to prevent productivity losses during peak fulfillment periods.
Healthcare: Keep medical devices and tablets operational for patient care with visibility that prevents critical downtime.
Retail: Keep point-of-sale devices, mobile checkout systems, and inventory scanners running smoothly across locations.
Field Services: Track device performance across delivery routes and remote locations, with cellular data monitoring to control costs.
Remote & Hybrid Workers: Keep employees going with visibility into connectivity and app performance issues that desk-based monitoring misses.