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ControlUp ONE Platform

ControlUp offers a rich set of capabilities to improve the digital experience for employees using any desktop, any application, anywhere.

Explore ControlUp ONE
Pulse AI

Pulse AI analyzes real-time patterns across endpoints, apps, networks, and users. It suppresses expected activity to detect and alert only what matters.

Explore Pulse AI
Products
ControlUp for VDI

Monitor, troubleshoot, and optimize every virtual desktop before slow sessions and app crashes interrupt your workforce.

ControlUp for Desktops

Stay in control of every device. Prevent desktop issues before they disrupt employees or flood your IT queue.

ControlUp for Compliance

Automate endpoint compliance across every device. Close security gaps and enforce policies without slowing IT down or getting in the way.

ControlUp for Apps

Pinpoint and fix SaaS and web app issues fast with real-time visibility across every device, browser, and network before employees feel the impact.

ControlUp Migrate for Windows 365

Migrate faster with less risk. Automated workflows replace manual steps, so your move to Cloud PCs is done right.

ControlUp DaaS IQ

Intelligent autoscaling and cost control for Azure Virtual Desktop environments.

Capabilities
User Experience Monitoring VDI & DaaS Monitoring Patch & Vulnerability Management Configuration Drift Prevention Proactive Synthetic Monitoring AI Assistant Anomaly Detection Troubleshooting & Remediation
SaaS and Web App Monitoring Unified Comms Monitoring AI-Powered IT Self-Service Automation & Workflows Employee Engagement Dashboards & Reporting
Solutions
Reduce MTTR

Smarter root cause analysis, automated remediation, and AI-powered diagnostics. Fix issues faster across every device and app.

Patching & Remediation

Deploy patches and remediate vulnerabilities across every endpoint, automatically and at scale. Stay secure without overwhelming IT.

Endpoint Risk Mitigation

Spot, prioritize, and remediate risks automatically. Keep endpoints secure and compliant without slowing desktop teams down.

Live Remote Management

Real-time endpoint telemetry and silent remote remediation. See and fix issues the moment they happen, without disrupting the employee.

Hybrid Workplace

Proactively prevent issues and resolve tickets faster wherever hybrid workers are, whatever device they’re on.

Autonomous IT Operations

Shift IT from reactive to autonomous. Automatically detect, remediate, and prevent issues across your entire estate.

Increase IT Efficiency

Do more with less. One platform to centralize visibility, streamline operations, and free IT to focus on what actually matters.

IT Cost Optimization

Right-size VDI, reclaim unused licenses, and make smarter device refresh decisions backed by real usage data and performance metrics.

Technology
Microsoft Citrix Omnissa Amazon ServiceNow IGEL Parallels Intel
Resources

Explore content, tools, and insights to simplify IT and improve the digital employee experience.

Insights
Blog Resource Library Case Studies Events Webinars Podcasts
Tools
Interactive Tour Script Library ROI Calculator App Profiler
Community Hub
Join the Community
Innovation Guild
About ControlUp

A global organization of technology professionals transforming the desktop monitoring marketplace.

Learn more
Company
About Us Newsroom Contact Us Security & Compliance Careers
Partners
Find a Partner Become a Partner Become an MSP Partner Partner Portal
Platform
ControlUp ONE Platform

ControlUp offers a rich set of capabilities to improve the digital experience for employees using any desktop, any application, anywhere.

Explore ControlUp ONE
Pulse AI

Pulse AI analyzes real-time patterns across endpoints, apps, networks, and users. It suppresses expected activity to detect and alert only what matters.

Explore Pulse AI
Products
Products
ControlUp for VDI

Monitor, troubleshoot, and optimize every virtual desktop before slow sessions and app crashes interrupt your workforce.

ControlUp for Desktops

Stay in control of every device. Prevent desktop issues before they disrupt employees or flood your IT queue.

ControlUp for Compliance

Automate endpoint compliance across every device. Close security gaps and enforce policies without slowing IT down or getting in the way.

ControlUp for Apps

Pinpoint and fix SaaS and web app issues fast with real-time visibility across every device, browser, and network before employees feel the impact.

ControlUp Migrate for Windows 365

Migrate faster with less risk. Automated workflows replace manual steps, so your move to Cloud PCs is done right.

ControlUp DaaS IQ

Intelligent autoscaling and cost control for Azure Virtual Desktop environments.

Capabilities
User Experience Monitoring VDI & DaaS Monitoring Patch & Vulnerability Management Configuration Drift Prevention Proactive Synthetic Monitoring AI Assistant Anomaly Detection Troubleshooting & Remediation
SaaS and Web App Monitoring Unified Comms Monitoring AI-Powered IT Self-Service Automation & Workflows Employee Engagement Dashboards & Reporting
Solutions
Solutions
Reduce MTTR

Smarter root cause analysis, automated remediation, and AI-powered diagnostics. Fix issues faster across every device and app.

Patching & Remediation

Deploy patches and remediate vulnerabilities across every endpoint, automatically and at scale. Stay secure without overwhelming IT.

Endpoint Risk Mitigation

Spot, prioritize, and remediate risks automatically. Keep endpoints secure and compliant without slowing desktop teams down.

Live Remote Management

Real-time endpoint telemetry and silent remote remediation. See and fix issues the moment they happen, without disrupting the employee.

Hybrid Workplace

Proactively prevent issues and resolve tickets faster wherever hybrid workers are, whatever device they’re on.

Autonomous IT Operations

Shift IT from reactive to autonomous. Automatically detect, remediate, and prevent issues across your entire estate.

Increase IT Efficiency

Do more with less. One platform to centralize visibility, streamline operations, and free IT to focus on what actually matters.

IT Cost Optimization

Right-size VDI, reclaim unused licenses, and make smarter device refresh decisions backed by real usage data and performance metrics.

Technology
Microsoft Citrix Omnissa Amazon ServiceNow IGEL Parallels Intel
Pricing Resources
Resources

Explore content, tools, and insights to simplify IT and improve the digital employee experience.

Insights
Blog Resource Library Case Studies Events Webinars Podcasts
Tools
Interactive Tour Script Library ROI Calculator App Profiler
Community Hub
Join the Community
Innovation Guild
Company
About ControlUp

A global organization of technology professionals transforming the desktop monitoring marketplace.

Learn more
Company
About Us Newsroom Contact Us Security & Compliance Careers
Partners
Find a Partner Become a Partner Become an MSP Partner Partner Portal
Get a Demo
CONTROLUP VS LAKESIDE

Cut down on IT Tickets

ControlUp delivers smart, easy-to-use solutions that make remote work simpler and more reliable.

Get a personal demo
ControlUp is the Intelligent Choice!
Lakeside
EASE OF INSTALLATION
Fast time-to-value. Download, set up & deploy in just minutes. No consultants needed.
Implementation can be complex, since it may require on-site engineers to install and configure.
LOGON DURATION ANALYSIS
Analyses 40+ different phases and factors to optimise user login including granular breakdown that shows duration of various different popular 3rd party enterprise products.
Analyses only 33 phases and factors. Lacks granularity, leaving it up to the admin to piece together the impact common EUC products have on logon duration.
DATA COLLECTION
Real-time, end-to-end experience monitoring Collected in seconds and aggregated for a full year.
Collected in seconds, stored for an hour, and aggregated for just a day.
DIGITAL EMPLOYEE EXERIENCE MONITORING
End-to-end monitoring from the hypervisor to remote networks & user endpoints. (Windows, macOS, and Linux)
Provides some infrastructure metrics but lacks full-stack EUC visibility.
ROOT CAUSE ANALYSIS
Easily drill down to a problem’s root cause with a year’s worth of historical data trend analysis. A virtual expert will suggest a fix.
Troubleshooting is cumbersome and logs can only be examined by purchasing add-ons.
DIGITAL EMPLOYEE EXPERIENCE OPTIMIZATION
Open-source and community-driven, open-source script actions to enable manual or automated solutions.
Automated or one-click actions that rely on consultant implementation.
SYNTHETIC WEB, SAAS & EUC TESTING
Test and report the availability of your virtual apps, desktops & published resources.
Provides basic synthetic testing, but lacks full EUC and network testing.
EASE OF INSTALLATION
ControlUp Fast time-to-value. Download, set up & deploy in just minutes. No consultants needed.
Lakeside Implementation can be complex, since it may require on-site engineers to install and configure.
DATA COLLECTION
ControlUp Real-time, end-to-end experience monitoring Collected in seconds and aggregated for a full year.
Lakeside Collected in seconds, stored for an hour, and aggregated for just a day.
DIGITAL EMPLOYEE EXERIENCE MONITORING
ControlUp End-to-end monitoring from the hypervisor to remote networks & user endpoints. (Windows, macOS, and Linux)
Lakeside Provides some infrastructure metrics but lacks full-stack EUC visibility.
ROOT CAUSE ANALYSIS
ControlUp Easily drill down to a problem’s root cause with a year’s worth of historical data trend analysis. A virtual expert will suggest a fix.
Lakeside Troubleshooting is cumbersome and logs can only be examined by purchasing add-ons.
DIGITAL EMPLOYEE EXPERIENCE OPTIMIZATION
ControlUp Open source and community-driven, open-source script actions to enable manual or automated solutions.
Lakeside Automated or one-click actions that rely on consultant implementation.
SYNTHETIC WEB, SAAS & EUC TESTING
ControlUp Test and report the availability of your virtual apps, desktops & published resources.
Lakeside Provides basic synthetic testing, but lacks full EUC and network testing.
Learn why customers choose ControlUp over the competition

ControlUp delivers smart, easy-to-use solutions that make remote work simpler and more reliable.

Read eBook
Why Digital Employee Experience Matters

AUTOMATED REMEDIATION

Increase IT efficiency by leveraging machine learning and automation

  • AI-driven insights proactively manage end-user experience
  • Triggered-based troubleshooting lead to faster helpdesk ticket resolution
  • Automate tedious tasks that would otherwise slow down employee experience issues

DIGITAL EMPLOYEE EXPERIENCE MONITORING

Ensure employee productivity with

  • Purpose-built for the work-from-anywhere era
  • Real-time, end-to-end monitoring of IT infrastructure
  • Reduce help desk queues
  • Troubleshoot and solve issues fast

REMOTE WORKER VISIBILITY

Provide visibility into how IT assets are used in the work-from-anywhere era

  • Remote user experience monitoring with real-time architectural insights
  • Visibility into the overall health of the end-user computing environment
  • End-to-end monitoring from the physical device into the data center
Ready to see it in action? Get a personal demo
What Our Customers Say
“Today we are able to support ‘Work-from-anywhere’ demanding requirement at scale with ControlUp for Desktops. This capability helps us deliver a best-in-class digital experience for all our customers.”
Jaymes Davis,
Director of Product Strategy, Tehama
“If you keep things manageable, you can work where you should work. For us, ControlUp enables us to keep the focus where it should be: on the business, itself.”
Nils Joossens,
Chief IT Administrator, Lineas
“ControlUp has shown big increases [in productivity] since the COVID lockdowns began; it’s been a huge part of building out our new infrastructure”
Mike Ryan,
Lead Infrastructure Architect, AmeriTrust Group
“ControlUp allows us to bypass egos and external influences and just see the raw information. There’s no ego in ControlUp; it’s just information, unvarnished by humans.”
Noel Mahnkopf,
eHealth NSW
“ControlUp has been a lifesaver for Parentix. It has saved us money, stress, and, most importantly, time! We couldn’t be happier with the platform or the ControlUp team.”
Marcel Korbee, Cloud Ops Engineer,
Parentix
“It’s great to know what events are normal for our environment and being able to immediately respond to those abnormal ones that crop up. Thanks for a great product!”
Al Boyce, Systems Analyst,
NCSECU
“Before ControlUp we were reactive, but now we are 100% proactive”
Jay Clarke, Systems Administrator III
“Not only does ControlUp provide real-time monitoring, it has a plethora of tools and features that make administration a breeze. Not sure how we got along with out it all these years.”
Lawrence J. Clark, SAAS Manager
“Probably the most cost effective monitoring tool I have ever purchased in my 30 years within the IT industry. Does what it says and for an incredible price. ControlUp is a no brainer.”
Sean Whetstone, Head of IT Services
“Previously I used ControlUp primarily as a dashboard utility to check the status of servers, but new features have opened it up to do so much more. I’m excited about managing App-V packages on my XenApp servers with the script based actions.”
Michael Kutyna, Systems Admin Programmer
“Monitoring a 24/7 XenApp farm with ~2500 concurrent users is never an easy task, but ControlUP certainly makes it easier! There are other solutions out there, but none that is so complete, a true one-stop solution.”
Shlomi Malul, Citrix and Endpoint Team Leader
“The ControlUp client uses very little resources and installs quickly. This the best product I have used for monitoring Citrix Servers. I highly recommend it!”
Kevin Simpson, Citrix/Windows Infrastructure Specialist
Platform Capabilities
  • User Experience Monitoring
  • Troubleshooting & Remediation
  • Automation
  • VDI & DaaS Monitoring
  • Unified Comms Monitoring
  • Employee Engagement
  • Patch & Vulnerability Management
  • Proactive Synthetic Monitoring
  • Dashboards & Reporting
  • Endpoint Security
  • SaaS and Web App Monitoring
Solutions by Use Cases
  • End-to-End Visibility
  • Reduce MTTR
  • Windows 11 Migration
  • Patching & Remediation
  • Endpoint Security & Compliance
  • Hybrid Workplace
  • Autonomous IT Operations
  • Increase IT Efficiency
  • IT Cost Optimization
Solutions by Technology
  • Microsoft
  • Citrix
  • Omnissa
  • Amazon
  • ServiceNow
  • IGEL
  • Parallels
  • Intel
Resources
  • Blog
  • Case Studies
  • Resource Library
  • Events
  • Webinars
  • Podcasts
  • Script Library
  • App Profiler
  • Incident Savings Calculator
  • EUC MTTR Savings Calculator
Support
  • Support Center
  • Status Page
  • Download Center
  • Release Notes
  • Knowledge Center
  • ControlUp Community
Solutions by Role
  • IT & Digital Workplace Leader
  • VDI & DaaS Admin
  • Service Desk Manager
Company
  • About Us
  • Newsroom
  • Contact Us
  • Security & Compliance
  • Careers
  • Partner Portal
  • Become a Reseller
  • Find a Reseller
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